The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising Podcast By Dr. John P Hayes cover art

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

By: Dr. John P Hayes
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Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise© 2025 The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising Career Success Economics Leadership Management Management & Leadership
Episodes
  • Why I Left Finance For This: Insights and Opportunities - With Fred Fry
    May 12 2025

    DESCRIPTION:

    In this episode of the Franchise Hot Seat, host John Hayes interviews Fred Fry, Vice

    President of Franchise Development for 16 Handles. Fred shares his career journey

    from banking and finance to the franchise industry, highlighting how he discovered

    franchising through a friend at church after relocating to Texas. He previously

    worked with HTO and Shipley Donuts, where he played key roles in their significant

    growth. The episode dives into the appeal of franchising, the opportunities for

    financial and personal growth it offers, and the challenges and benefits of different

    franchise concepts. Fred emphasizes the importance of community involvement,

    systems, and strong management in ensuring franchisee success. The conversation

    also touches on financing options for franchisees, including SBA loans. Fred

    discusses the strategic decisions that new leadership at 16 Handles has made,

    including community engagement, technology stack improvements, and leveraging

    social media, to ensure the brand's growth and success.

    - With Fred Frey

    TIMESTAMPS (Use ChatGPT on Transcript):

    00:00 Intro

    00:28 How did Fred start franchising?

    01:57 What drove transition to franchising?

    03:32 Why franchise in Texas? Costs?

    05:29 Biggest franchise development challenges/rewards?

    07:31 How to finance franchise investments?

    10:20 Best ownership style for engagement?

    16:48 Why is franchisor support crucial?

    21:04 What killed frozen yogurt's boom?

    30:23 Why are franchise systems important?

    LINKS:

    WEBSITE: http://franchisehotseats.com/

    LinkedIn: https://www.linkedin.com/in/drjohnhayes/

    Twitter: https://twitter.com/drjohnhayes

    YouTube: https://www.youtube.com/c/Howtobuyafranchise

    Instagram: https://www.instagram.com/hayesjph/

    TikTok: https://www.tiktok.com/@johnphayesfranchise

    Pinterest: https://www.pinterest.com/DrJohnHayes/

    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    43 mins
  • The Franchise Model That Actually Works - Expert Insights with Aaron Rose
    Apr 28 2025

    DESCRIPTION:

    The podcast guest is Aaron Rose, a graduate of Palm Beach Atlantic University and the founder of Fran Partners, a recruitment agency specializing in franchisees. Rose discusses his journey and how his education in franchising prepared him for roles in different franchise companies before he established his own. He identifies a gap in the market for hiring support focused on franchises, particularly for mid-level roles, and outlines the services provided by Fran Partners. Rose talks about the importance of networking and soft skills for college graduates entering the workforce, the specific hiring challenges faced by franchisees, and Fran Partners' development of a subscription model for continuous recruitment support. Furthermore, Rose points out the changing job expectations of Generation Z, who seek work with social value and a positive culture. He provides advice for job seekers and franchise owners on effective hiring strategies.

    - With Aaron Rose

    TIMESTAMPS (Use ChatGPT on Transcript):

    00:00 Intro

    00:15 Aaron's Educational Background and Early Career

    00:58 The Importance of Franchise Education

    01:52 Founding Fran Partners

    02:19 Specializing in Franchisee Recruitment

    02:58 Challenges and Solutions in Franchise Recruitment

    04:40 Subscription Model for Hiring

    05:07 Advice for College Graduates

    05:45 The Role of Connections in Career Success

    14:27 The Importance of Soft Skills

    20:40 Challenges in Franchise Hiring

    30:56 The Value of Networking

    33:22 Courage and Validation in Entrepreneurship

    LINKS:

    WEBSITE: http://franchisehotseats.com/

    LinkedIn: https://www.linkedin.com/in/drjohnhayes/

    Twitter: https://twitter.com/drjohnhayes

    YouTube: https://www.youtube.com/c/Howtobuyafranchise

    Instagram: https://www.instagram.com/hayesjph/

    TikTok: https://www.tiktok.com/@johnphayesfranchise

    Pinterest: https://www.pinterest.com/DrJohnHayes/

    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    38 mins
  • Master the Art of International Franchising - With Bill Edwards
    Apr 21 2025

    DESCRIPTION:
    John Hayes, the host of Franchise Hot Seat, interviews Bill Edwards, a specialist in international franchise development. Edwards discusses the current international franchising environment, highlighting the influence of political sensitivities and tariffs. He underscores the necessity for franchises to be profitable domestically before contemplating overseas expansion, warning that international market entry requires substantial time, financial resources, and senior management commitment. Edwards details the process of identifying and qualifying licensees in foreign countries, the importance of robust training and support systems, and the various associated costs. He also emphasizes the need to select the right markets and comprehend each country's specific franchise laws and cultural nuances. Edwards identifies Saudi Arabia, Spain, and Japan as promising markets and stresses the importance of having an English-speaking team. He concludes that successful international franchising necessitates long-term commitment and proactive planning.

    - With Bill Edwards

    TIMESTAMPS (Use ChatGPT on Transcript):
    00:00 – Intro
    00:14 – How Franchising Is Doing Around the World
    00:59 – Problems and Changes in Different Countries
    03:42 – Are You Ready to Go Global?
    05:16 – What to Think About Before Going Global
    10:07 – Picking the Right Countries
    10:24 – Money and Shipping Plans
    16:51 – Finding People to Run Your Brand in Other Countries
    20:17 – Big Problems When Going International
    20:56 – Why You Need Passion and a Good Team
    21:31 – What Master Franchisees Do
    22:24 – Growing with Multiple Locations
    23:19 – How Often People Succeed or Struggle
    29:34 – Planning Ahead vs. Playing Catch-Up
    31:34 – Franchising in Saudi Arabia
    34:04 – Big Tips for Growing Internationally
    37:28 – Conclusion


    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    40 mins
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