The Hidden Trifecta Driving Growth in Top Home Service Companies - Brennen Smith Podcast By  cover art

The Hidden Trifecta Driving Growth in Top Home Service Companies - Brennen Smith

The Hidden Trifecta Driving Growth in Top Home Service Companies - Brennen Smith

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Brennan Smith reveals how top-performing home service businesses unlock hidden revenue through simple yet powerful changes to their lead management process. Companies earning $2-20 million look beyond traditional lead generation to maximize their existing sales pipeline.

• Responding to leads within 60 seconds during business hours drastically improves conversion
• 43% of contact form submissions never receive any response—representing massive lost revenue
• Top companies implement systematic follow-up across multiple channels (call, text, email)
• The shift from lead-centric to relationship-centric business models creates sustainable growth
• AI tools for call handling and customer communication are creating competitive advantages
• Tracking call quality, response times, and booking rates provides actionable data for improvement
• Most home service businesses underutilize their existing customer base for recurring revenue
• Speed matters, but consistency in follow-up creates the winning formula
• Companies that implement structured systems outperform those relying on talent alone

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