The Learning & Development Podcast

By: David James
  • Summary

  • This is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning.

    In each episode David James discusses and debates topics affecting the profession alongside expert guests. David is a Learning & Talent leader of 25 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.360learning.com/

    2024 David James
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Episodes
  • What Your Finance Department Want To See From Your L&D Department with Ajay Pangarkar
    Nov 12 2024

    L&D can sometimes fail to make sense to even the most seasoned L&D leader but what about our colleagues in other departments? What do they make of our products and approaches? What do they make of our inability to equate our spend and effort to ROI? Well Ajay Pangarkar can tell us. His frustrations with L&D had him lean in from his Accounting background and tell us. But not just by heckling. But by giving us advice. In this episode, Ajay will tell us how we’re perceived and what we can do to better measure the impact of what we do.

    KEY TAKEAWAYS

    • Using business terminology, you are not 100% familiar with undermines your credibility.

    • Knowledge is now genuinely driving businesses, so L&D is seen as far more important.

    • Focus on the end result.

    • Use the Kaizen approach – keep asking why.

    • Become a listener, get into people´s heads and skill them up in a non-intrusive way.

    • Data analytics is essential to L&D.

    • Work with your financial team to deliver your business case.

    BEST MOMENTS

    “With all respect and love for Learning and Development, they are the nerds in the schoolyard trying to fit in with the cool kids.”

    “Nobody in the organization cares about learning. They care about the doing.”

    “We are in the golden age of L&D.”

    “I always say they cut their budget because you didn't deliver value.”

    Ajay Pangarkar Bio

    Ajay is the author of four books, with the most recent titled, “Learning Metrics: How to Measure the Impact of Organizational Learning" (Kogan Page). He’s an award-winning author receiving multiple prestigious TrainingIndustry Readership and Editors’ Award, eLearning Magazine’s Learning Champion, and the World Training Development Congress named Ajay their “Distinguished Trainer”. He is a broadcast media commentator addressing workplace performance issues and contributor to leading international publications.

    Ajay is also a Fellow of the Chartered Professional Accountants (FCPA, FCMA), Certified Training and Development Professional (CTDP), and a world-renowned workplace performance authority on integrating employee performance strategies within operational environments.

    On top of all this, he is a professor at the Sprott School of Business (Carleton University) and Smith School of Business (Queens University) as well as being actively involved with workplace learning working closely with LinkedIn Learning.

    You can follow and connect with Ajay via:

    Twitter: @bizlearningdude

    LinkedIn: https://www.linkedin.com/in/ajaypangarkar/

    Book: https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366

    VALUABLE RESOURCES

    The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

    L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

    ABOUT THE HOST

    David James

    David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

    As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.

    CONTACT METHOD

    • Twitter:  https://twitter.com/davidinlearning/

    • LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/

    • L&D Collective: https://360learning.com/the-l-and-d-collective/

    • Blog: https://360learning.com/blog/

    • L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

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    1 hr
  • L&D and Leadership Trends with David Kelly
    Oct 29 2024
    When we have an opportunity to understand L&D and Leadership trends from global L&D experts we should take them, right? On the eve of DevLearn, David Kelly (Chairman of the Learning Guild) gives us his perspective on the things we should be paying attention to as well as the areas we should be focusing our development on. KEY TAKEAWAYS Technology is changing the L&D landscape and we need to evolve with it, but this is something L&D has always done, the same conversations are happening the circumstances are just slightly different.L&D can sometimes be one of the first departments to be downsized if a company just looks at them as a cost centre, rather than how they should be looking at them, as a performance partner that is connected to driving the organisation forward.Mixed reality is very powerful, AR and VR can be good solutions to specific problems but their advantages and speed have slowed down, with AI taking a lot of attention away from development. Whilst AI is impacting many areas of almost all organisations, it’s important to understand where your organisation sits on takeup and where you can fit into that and act accordingly.L&D can appear to be susceptible to 'trends' but this isn't negative. Those who work in L&D are naturally curious and are looking for ways to help and support people's growth which naturally lends itself to new ideas and tools. As the world develops and changes around us, so does how we learn, are our education and learning models keeping up pace?Leadership is something that is given by others and it isn't a set of traits but skills that can be learnt. Leadership is about what we do, rather than who we are.You can be an effective leader at any level of an organisation; it's about how you approach the job you are assigned. A modern L&D organisation always needs to be looking to what's next, what does the L&D need to look like to support the organisation in the future. BEST MOMENTS 'I was always very involved in my career at giving back to the industry’ ‘The industry is in the exact same space it’s been for 20 years’ ‘I can tell you that the industry is growing rapidly…doesn’t make a difference where I am working for an organisation where I am seen as a cost that needs to be mitigated' 'AI is sucking all the energy out of the room' 'Hype is nothing more than shared energy, but what is driving that energy' 'We don't want to do something because it's cool but because it can make a difference' 'My focus in leadership in the L&D space is removing the role from the equation and focusing more on the environment that learning exists' David Kelly Bio As Chairman of the Learning Guild, David Kelly constantly explores the convergence of learning and technology, demonstrating a profound commitment to transforming workplaces and enriching lives through innovative learning strategies. With over two decades of experience in learning and performance leadership and consulting, he brings his passion to life in his daily work building events and resources with the Guild and as a dynamic speaker and writer, inspiring others to view their work through a fresh, technology-enhanced lens. You can follow and connect with David via: LinkedIn: https://www.linkedin.com/in/lnddave/ Learning Guild Website: https://www.learningguild.com/ DevLearn: https://devlearn.com/ VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning/LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/L&D Collective: https://360learning.com/the-l-and-d-collective/Blog: https://360learning.com/blog/L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
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    43 mins
  • Unleashing The Power of L&D Through Governance With Noah Rabinowitz and Tom Kupetis
    Oct 14 2024

    A governance structure in L&D is a move from implicit to explicit practices. It brings rigour and structure to decision-making practices that would otherwise be nebulous and ill-defined. It is a recognition that L&D is, fundamentally, a strategic function – equally critical for the organisation’s growth and for its survival in turbulent times. But it doesn’t exist in every L&D team.

    In this episode, Noah and Tom break down why it is essential and how we, as L&D, get to grips with it.

    KEY TAKEAWAYS

    • Governance aligns L&D more closely with business objectives and ensures consistent, scalable impact.

    • The decision on where the L&D budget is spent has to be made by the business so that the budget can be allocated to training that generates profit.

    • Governance includes careful management of your key constituencies and relationships.

    • Alignment, communication, consistency, planning, measurement, execution, tracking, and project management are all equally important.

    • Ask yourself what does better look like? Properly define what you are aiming for.

    • New technologies are not always better, be sure to properly assess them.

    • Good governance is never 100% done, it is an ongoing process.

    • Taking a “solid core, flexible edges” approach to governance works well for most organizations.

    • Be brave. It´s worth a little bit of pain to make big gains.

    BEST MOMENTS

    “Governance is about aligning learning to the strategic objectives and needs of the business… so that you can demonstrate the value of that learning function.”

    “You have to create consistency in the learner experience .”

    “AI is going to be a lightning rod.”

    “Shiny object syndrome is the enemy of good governance.”

    “We not only define what governance is, but we define what's what it's not.”

    Noah Rabinowitz Bio

    With 25+ years of experience in learning and leadership development, Noah has been Chief Learning Officer at Intel and Moderna and consulted globally with Korn Ferry and Deloitte. He specializes in innovative learning strategies, executive development, and large-scale digital upskilling programs, driving impactful results across industries.

    Tom Kupetis Bio

    Tom brings over 25 years of management consulting and learning solutions experience with Fortune 500 companies. As Executive Vice President at St. Charles Consulting Group, he oversees the firm’s go-to-market strategy. Previously, he held senior roles at Xerox Learning Services and Intellinex LLC (EY subsidiary).

    Report: https://learningforum.substack.com/p/clo-lift-governance-as-a-strategic

    VALUABLE RESOURCES

    The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

    L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

    ABOUT THE HOST

    David James

    David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

    As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.

    CONTACT METHOD

    • Twitter:  https://twitter.com/davidinlearning/

    • LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/

    • L&D Collective: https://360learning.com/the-l-and-d-collective/

    • Blog: https://360learning.com/blog/

    • L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

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    41 mins

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