The Learning + Performance Podcast

By: Patrick Healy
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  • Summary

  • The show that explores key ideas, strategies, tools, and techniques for enhancing human learning and performance.
    Patrick Healy
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Episodes
  • #13 - Mike Christensen on Leveraging Thinking To Your Advantage

    #13 - Mike Christensen on Leveraging Thinking To Your Advantage
    Oct 2 2024
    In this episode of the L&P Podcast, I speak with Mike Christensen, a counselor, trainer, and expert in cognitive behavioral therapy (CBT), about how our thoughts and beliefs influence how we feel, what we do, and ultimately, our ability to learn and perform. Mike and I discuss a range of CBT tools and techniques that are not only valuable to therapists and their patients, but can be used in any situation in which people might need to rethink things or change beliefs in order to learn or perform better. We also discuss how to use "deliberate practice" to improve at providing therapy, coaching, and beyond. KEY TOPICS: In our conversation, Mike and I discuss a range of topics, including: Cognitive behavioral therapy (CBT) and how what we think determines how we feel The difference between CBT and positive thinking David Burns’ new “TEAM” model of providing therapy and coaching The importance of measuring outcomes Why empathy is a necessary but not sufficient condition for change Overcoming resistance to change A bunch of techniques to help you untwist your thinking The importance of deliberate practice and feedback in improving Positive reframing A whole lot more… ABOUT THE GUEST: Mike Christensen. MACP, RCC, ACS serves as the Director of Professional Development at the Feeling Good Institute. He is a Registered Clinical Counselor with the British Columbia Association of Clinical Counselors and holds a Master of Arts in Counseling Psychology. His diverse background in business, community organizations, and family support roles has provided Mike with a wide array of experience in leadership, administration, parenting training, and team building. He is a Certified Level 5 Master TEAM CBT Therapist and Trainer and is the Director of Feeling Good Institute Canada. He provides advanced level online training with the Feeling Good Institute for therapists around the world and is the co-author of “Deliberate Practice for TEAM CBT" with Dr. Maor Katz, Dr. Tony Roussmaniere and Dr. Alez Vaz. Mike lives in Canada with his wife and daughters. He is an avid cyclist and former swim coach. CONNECT WITH MIKE: Email: mike@feelinggoodinstitute.comWebsite: https://www.feelinggoodinstitute.com/find-cbt-therapist/mike-christensenLinkedIn: https://ca.linkedin.com/in/michael-christensen-5555bb50 MENTIONS, REFERENCES, AND RESOURCES: The Feeling Good InstituteTEAM-CBTDavid BurnsHines Ward on talentCognitive Behavioral Therapy (CBT)Feeling Good: The New Mood TherapyThe Cognitive ModelCognitive appraisal: How we THINK determines how we FEELCognitive distortionsCognitive restructuring (thought challenging)The cognitive triad (The CBT triangle)Behavioral experimentsExposure therapyCBT vs. positive thinkingTwo approaches to combating negative thoughts - counterattack and acceptanceMatthew MayBrian Johnson - Win or LearnAaron BeckTesting (T)Empathy (E)Agenda-Setting/Assessment of Resistance (A)Outcome vs. process resistanceAddictions as failed solutionsMethods (M)"Examine the Evidence" technique50 Techniques to Change Your ThinkingTherapy methods - behavioral, motivational, relational, cognitive, compassion-based, truth-basedThe "Semantic" methodThe "Best Friend/Double Standard" techniqueTools Not Schools of TherapyThe Recovery CircleFGI Fast Track to Level 3 certification programDeliberate practiceThe Deliberate Practice of TEAM-CBTZone of proximal development (ZOPD)Offering an "invitation" to a clientSitting with "open hands""Multiple choice" empathyGrowth mindset - Why there's no such thing as "I can't do it."Importance of high expectationsFacebook Live session with David Burns in which Mike failedLearning from role models and anti-role modelsSimone Biles failureReframing obstacles as opportunities
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    1 hr and 47 mins
  • #12 - Connie Malamed on Designing Interesting and Impactful Online Learning

    #12 - Connie Malamed on Designing Interesting and Impactful Online Learning
    Aug 22 2024
    In this episode of The Learning + Performance Podcast, I speak with Connie Malamed, a learning experience designer, consultant, author, speaker, and mentor to L&Ders around the world, about how to create interesting and impactful online learning experiences to promote learning and performance. In our conversation, we discuss a number of topics related to enhancing learning and performance, including: Myths and misconceptions about eLearningWhy scenario-based e-learning can be so powerfulConnie’s key elements of effective e-learningSimple visual design principles that anyone can use to design more digestible learning experiencesCommon struggles instructional designers and developers faceThe importance of evaluation and empathizing with your learnersSeveral techniques for learning effectivelyAnd more! About the Guest: Known as the eLearning coach, Connie has spent over two decades studying and practicing the art and science of designing engaging e-learning and teaching others how to do it too. Her website, The eLearning Coach, shares actionable strategies, practical content, product reviews, and resources to help professionals design, develop, and understand learning, instructional design, and visual design. Connie's authored of two books on visual design, hosts a podcast on e-learning, has a free e-mail course on Breaking into Instructional Design, and runs a membership community, MasteringID, for people wanting to learn and build instructional design skills. Connie has a masters in Instructional Design and Technology from UT-Austin and a BA in Art Education from Penn State. She lives and works in the DC-Baltimore area and enjoys reading about all things learning, design, and the brain. Connect with Connie: Website: The eLearning CoachConsulting Site: www.ConnieMalamed.comLinkedInTwitter/X Topics, Mentions, References, and Resources: Connie's Books: https://theelearningcoach.com/my-book/ AND ⁠https://amzn.to/3EMQxDH⁠Connie's MasteringID CommunityConnie's newsletterConnie's podcastConnie's big List of ID programsAssimilation vs. accommodationLevels of knowledge and understanding: facts, concepts, processes, principles, theories, applicationsUser experience (UX) designMyths and misconceptions about eLearning - the brain is a recorder, eLearning needs to be boring, learning is a one-time eventScenario-based learning and the importance of leveraging imagination, stories, personalization, relevanceClark Quinn on the importance of having learners make decisionsImportance of empathizing with learnersKey principles of effective online learning - interactivity, discussion/social learning after, follow-up/reinforcement, evaluation and feedbackVisual design for e-learning - the importance of white space, visual hierarchyConnie on Why less is more in designing learningRichard Mayer's 12 principles of multimedia designID vs. UI/UX vs. LXDDifferences between ID, elearning development, and trainingLinkedIn group for freelance IDersStruggles IDers face - not having a seat at the table, leaders not knowing how people develop skills, not being an order takerConnie on What to do if you CAN'T speak with your audienceRoot cause analysisJulie Dirksen on the Importance of evaluating AI outputsUsing AI tools in ID - ChatGPT, Grammarly, FeedlyConnie on Agile ID and the importance of developing e-learning prototypesThe importance of incorporating the language of learnersConnie on Talent StackingTechniques for more effective learning - spacing learning, learning in short bursts/microlearning, reflection, studying things you care about, elaboration, discussionConnie on elaborationConnie's Breaking into ID site and email course: https://breakingintoid.com
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    1 hr and 8 mins
  • #11 - Heidi Kirby on Making L&D More Strategic

    #11 - Heidi Kirby on Making L&D More Strategic
    Jul 12 2024
    In this episode of the L&P Podcast, I speak with Heidi Kirby, Ph.D., an L&D strategy consultant, instructional designer, writer, and podcaster, about how L&D teams and organizations can be more intentional and strategic in facilitating learning and performance. With a PhD in instructional design and technology and over a decade of industry experience, Heidi possesses a unique blend of theory and practice. Over the past decade, she has built and launched learning programs, consulted with award-winning L&D entrepreneurs, and helped countless instructional designers enhance their skills. Co-founder of Useful Stuff and host of the BLOC podcast, Heidi seeks to help L&D professionals and companies around the world make learning more engaging and useful. She lives and works in Cleveland, OH, with her family and has an infectious laugh. In our conversation, we touch on a range of topics relevant to L&D and talent professionals, including: - Why L&D teams need a big dose of strategic thinking - Ways to manage stakeholder expectations - Building strong, diverse L&D teams - Beginning L&D projects with evaluation in mind - And so much more... Topics, references, and other stuff mentioned in the conversation: Designing for NASA, working in governmentChallenging preconceived notions of trainingLoom: https://www.loom.com/Managing stakeholder expectationsBuilding and managing L&D teamsThe importance of wins - big and small, short and long-termLeveraging L&D talent and skillsHiring for the same values and different skillsAligning L&D strategy with business goalsJim Collins - getting the right people in the right seats: https://www.jimcollins.com/article_topics/articles/first-who.htmlTeam vision and values clarificationEvaluating learning from the start of a project Wistia: https://wistia.com/Borrowing resources from other departmentsKirkpatrick Framework for Learning Evaluation: https://www.kirkpatrickpartners.com/The Six Disciplines of Breakthrough Learning: https://the6ds.com/wp-content/uploads/2017/03/Introduction-to-the-6Ds-3.0.pdfCathy Moore - Action Mapping: https://blog.cathy-moore.com/action-mapping-a-visual-approach-to-training-design/Immersing yourself in the client's cultureField of Dreams - Build It, and They Will Come? https://www.youtube.com/watch?v=NOPTByHw5RAPivoting from reactive to proactive modeIntake process for training requestsEvaluating and choosing L&D toolsL&D toolkits>elearning authoring toolsCreating authentic learning experiencesRevising and improving learning experiencesPodcasts as learning and cultural toolsHeidi's dissertation on ID management and leadership skills: https://digitalcommons.odu.edu/stemps_etds/132/The Dichotomy of control and controlling the controllable: https://www.psychologytoday.com/us/blog/365-ways-to-be-more-stoic/202304/the-stoic-dichotomy-of-control-in-practiceSetting personal learning goalsLN Connect - 2024 Conference https://thelearning-network.org/event/connect-2024-be-the-disruption/ Connect with Heidi: Website: https://heidikirby.com/LinkedIn: https://www.linkedin.com/in/heidiekirbyUseful Stuff: ⁠https://www.getusefulstuff.com/⁠The BLOC podcast: ⁠https://blocpod.buzzsprout.com/⁠
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    1 hr and 28 mins
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