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The Resilient Journey

The Resilient Journey

By: Mark Hoffman
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It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.Copyright 2022 All rights reserved. Economics Management Management & Leadership
Episodes
  • Episode 194: When You Work For an Executive Who Doesn't Know What the [BLEEP] They're Doing

    Episode 194: When You Work For an Executive Who Doesn't Know What the [BLEEP] They're Doing
    Jul 28 2025

    You’ve built the plan, trained the team, and earned your seat at the table. But what happens when the person leading the charge doesn’t understand the mission? Worse—what if they think they do, and they’re steering you straight into the storm?

    Hello everyone and welcome to Episode 194 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we’re doing something different. No guest—just Mark, sharing two real stories from the resilience industry that highlight what happens when subject matter experts are undermined by executives who don’t know what the [bleep] they’re doing. Mark explains that your crisis management plan isn't a GPS - it's a compass. He talks about governance gone wrong, the myth of the perfect crisis plan, and the emotional toll of being dismissed in front of your peers. And we’ll close with practical advice for professionals who find themselves in similar situations—because you’re not alone, and there are ways to navigate it.

    Be sure to follow The Resilient Journey! We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

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    18 mins
  • Episode 193 - Travel Risk: What to do if an Employee is Detained, with David Fortino

    Episode 193 - Travel Risk: What to do if an Employee is Detained, with David Fortino
    Jul 21 2025

    If we were to draw a Venn diagram of this week's episode, it would include corporate security, business continuity, crisis management, and information security. And it's all based on a chilling scenario - how will you respond if a key employee is detained?

    Hello everyone and welcome to Episode 193 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome David Fortino, head of Corporate Security and an expert in global resilience and crisis and risk management. David walks us through what steps organizations should take and their duty of care when an employee is detained. He speaks of the importance of the first 12 to 24 hours of response and how critical it is to have a well-exercised plan in place. David also explains how important it is to understand personal details of the person who is traveling and what electronic devices they have with them. Be sure to follow The Resilient Journey! We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn Special thanks to Bensound for the music.

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    31 mins
  • Episode 192 - Deliberate De-escalation in Crisis Response, with Ty Campbell

    Episode 192 - Deliberate De-escalation in Crisis Response, with Ty Campbell
    Jul 14 2025

    When we think about the art of de-escalation, we usually think about high stress jobs like law enforcement or hostage negotiators. But this week you will hear how deliberate de-escalation is a skillset that we can use during a disruption or a crisis.

    Hello everyone and welcome to Episode 192 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome Ty Campbell, a 33-year law enforcement veteran, to talk to us about the real-world power of de-escalation. Ty kicks things off with a gripping story from his career—one where calm thinking and the right words changed everything. He then walks us through how the techniques in his new book can be applied by resilience professionals, emergency managers, and crisis leaders alike. Ty shares practical advice for spokespersons facing hostile crowds and common mistakes people make when trying to de-escalate without training.

    Be sure to follow The Resilient Journey! We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

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    32 mins
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