In this eye-opening episode of In The Lab, Ruben sits down with public adjuster Andy Gurczak of All City Adjusting for a second time to unpack the misunderstood world of insurance claims and temporary housing. Andy explains why most homeowners and investors are at a major disadvantage when filing insurance claims and how public adjusters can help recover tens of thousands of dollars more—often without the property owner having to lift a finger. Ruben and Andy walk through the lifecycle of a claim, the different players involved (staff adjusters vs. CAT adjusters vs. public adjusters), and how midterm rental operators can better serve displaced families by understanding Coverage D and building stronger relationships with adjusters, agents, and vendors.

You’ll learn why calling the insurance company first could cost you, how to shift deductibles strategically, and how to frame your housing proposals so they actually get approved. Andy also reveals how his team inventories personal property for families after a fire and why personal property often becomes the biggest overlooked payout opportunity.

If you’re in real estate—especially the midterm rental or insurance housing space—this is a must-listen conversation that could dramatically change how you approach claims and partnerships. Tune in now to learn how to build trust with adjusters, navigate insurance timelines, and position yourself as the go-to housing solution.

Get the Midterm Rental Insurance Blueprint: https://experimentrealestate.com/#blueprint

HIGHLIGHTS OF THE EPISODE:

08:59 Andy talks about calling a public adjuster first before talking to your insurance company.

29:59 Andy talks about why you should choose the home instead of the hotel.

KEEPING IT REAL:

05:00 - What a public adjuster does and how they get paid

10:45 - Why you should never call your insurance company first

14:00 - The difference between staff adjusters vs. CAT adjusters

18:30 - Adjuster motivations: bonuses, overwhelm, and bias

22:00 - Understanding Coverage D and relocation budgets

28:30 - Can relocation funds be extended or shifted?

32:00 - Should families stay in hotels or homes?

36:20 - How to build relationships with public adjusters and agents

44:00 - How PA services help investors inventory personal property

54:00 - How to speed up proposal approvals with adjusters

CONNECT WITH THE GUEST

Website: https://allcityadjusting.com/

Linkedin: https://www.linkedin.com/in/andy-gurczak-528b9b64/

Facebook: https://www.facebook.com/allcityadjusting/

#PublicAdjuster #InsuranceClaims #CoverageD #MidtermRentals #TemporaryHousing #RealEstateInvesting #PolicyholderAdvocacy