The Uncharted Veterinary Podcast

By: Uncharted Veterinary Community
Listen for free

  • Summary

  • The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
    All rights reserved
    Show more Show less
Episodes
  • 305 - Frustrated With Taking Breaks.. And Not Taking Breaks

    305 - Frustrated With Taking Breaks.. And Not Taking Breaks
    Sep 18 2024
    A practice manager is frustrated by team members delaying lunches and taking disruptive trips to the breakroom, which leaves the afternoon understaffed and creates tension among the senior team. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Andi Davison tackle a challenging mailbag question: how to manage staff taking breaks, ordering food, and maintaining workflow. Dr. Roark and Andi break down how to approach this situation from a place of curiosity and empathy, exploring the reasons behind these behaviors while still maintaining boundaries and fairness. They share strategies on addressing break policies, fostering a positive work environment, and ensuring everyone feels supported while keeping operations running smoothly. Andi Davison has been on the wild ride of veterinary medicine since 2001, having started as a vet tech and eventually becoming the veterinary care manager at the University of Florida's large animal hospital. Alongside her veterinarian husband, Dr. Mike Davison, she opened Davison Veterinary Medicine, serving mixed-animal clients for nine years. Now, as a Positive Change Agent with Flourish Veterinary Consulting, Andi is committed to helping veterinary professionals thrive, drawing on her extensive experience to promote positive change in the industry. Tune in to learn how you can create a healthier work environment by approaching conflicts with kindness and setting clear, manageable expectations for your team 🌟 Get Sh*t Done Conference 2024 – Unlock Your Practice’s Potential! https://unchartedvet.com/uncharted-gsd-2024/ Feeling like the chaos of practice life is holding you back? On October 23rd, join us for the Uncharted Get Sh*t Done Conference, a live virtual event where you’ll tackle challenges head-on. Customize your learning journey with interactive workshops and hands-on sessions focused on building resilience, improving team communication, and mastering customer service. Ready to work on what matters most to you? Let’s get sh*t done—together! Register now and reclaim your practice! 🌟 Transform Your Practice at the 2024 Practice Owner Summit! https://unchartedvet.com/practice-owner-summit-2024/ Ready to take control of your veterinary practice and achieve the balance you’ve been searching for? From December 5-7, 2024, join fellow practice owners in Atlanta for the Practice Owner Summit. Discover essential business strategies, work on your long-term vision, and connect with peers who understand the unique challenges of ownership. Learn from industry experts, step out of the day-to-day grind, and leave with the tools to make your practice thrive. Sign up today and start building the future you deserve! Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
    Show more Show less
    48 mins
  • 304 - How Do I Teach Accountability

    304 - How Do I Teach Accountability
    Sep 11 2024
    A manager with fantastic team leads—dedicated, hardworking, and aligned with the clinic’s mission—struggles to help these leads transition from being top team members to effective leaders who can manage and hold their peers accountable. In this episode of the Uncharted Veterinary Podcast, Andy and Stephanie break down the challenges of shifting from being "one of the team" to being the person responsible for enforcing standards and accountability. They explore why this transition can be so difficult and offer practical advice on how to empower your team leads, set clear expectations, and provide the right kind of support as they grow into their new roles. If you’ve ever promoted a team member to a leadership position and found they struggled with managing their former peers, this episode is packed with insights and strategies to help you and your team leads succeed. Let's get into this episode... 🌟 Take Your Leadership to New Heights at the Uncharted Team Leads Summit! www.unchartedvet.com/tls2024 Mark your calendar for September 18th and get ready for a game-changing day at the Uncharted Team Leads Summit! Designed for veterinary team leads, this summit is packed with dynamic workshops and expert-led sessions that will sharpen your leadership skills. Learn influential leadership strategies from Dr. Andy Roark, elevate workplace morale with Sarah Parsons, and master conflict resolution with Maria Pirita. Plus, discover how to transition from rule enforcer to empowering coach with Kelsey Beth Carpenter and Tyler Grogan. This is your opportunity to break through challenges, inspire your team, and step up as a leader. Secure your spot today and transform the way you lead! 🌟 Get Sht Done at the Uncharted Get Sht Done Conference 2024! https://unchartedvet.com/uncharted-gsd-2024/ Feeling swamped by practice chaos? On October 23rd, take control with our 1-day live, interactive virtual conference designed to help practice leaders like you align your team and get sh*t done. Customize your learning experience with dynamic workshops, Choose Your Own Adventure sessions, and practical strategies to tackle your biggest challenges. This isn’t just another virtual event—it's your chance to master resilience, improve communication, and achieve your goals. Registration is now open—don’t miss out on transforming the way you work! Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
    Show more Show less
    58 mins
  • 303 - Schedule Freaks The Team Out

    303 - Schedule Freaks The Team Out
    Sep 4 2024
    How do you manage staff anxiety about the upcoming schedule without turning away clients and compromising care? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management super star, Stephanie Goss dive into a mailbag question that resonates deeply with many veterinary teams. A concerned manager writes in about their team’s growing habit of preemptively freaking out when they see a busy day ahead, leading to requests for limiting appointments and turning pets away, even though most days end up going smoothly. Stephanie Goss, with her extensive experience in practice management, and Dr. Andy Roark tackle this issue head-on, discussing the delicate balance between preparing for a busy schedule and maintaining a calm, productive work environment. They explore the common cognitive biases like catastrophizing and negativity bias that can exacerbate these fears and share actionable strategies for addressing these challenges. Together, they walk you through action steps that you can implement in your clinic to avoid this chicken little mentality. Let's get into this episode.... 🌟 Strengthen Your Team's Leadership with the Leadership Essentials Certificate! Access it here: https://unchartedvet.com/certificates/ Looking to empower your veterinary leadership team? The Leadership Essentials Certificate offers 8 hours of focused CE to help you build a high-functioning, cohesive team. This course is perfect for Uncharted members who want to refine their leadership skills and drive their practice forward. Not a member yet? Now’s your chance to join the Uncharted community and gain access to the Leadership Essentials Certificate! Register today at https://unchartedvet.com/uvc-membership/ and make a profound impact on your professional journey. 🌟 Elevate Your Leadership at the Uncharted Team Leads Summit! www.unchartedvet.com/tls2024 Save the date for the Uncharted Team Leads Summit on September 18th! Immerse yourself in a full day of engaging workshops and thought-provoking sessions, all designed specifically for veterinary team leads. This year’s summit boasts an exceptional lineup, including Dr. Andy Roark’s session on mastering influential leadership techniques and Sarah Parsons’ workshop on boosting positivity and morale in the veterinary workplace. Discover the secrets of effective conflict resolution with Maria Pirita, and learn how to shift from rule enforcer to empowering coach with Kelsey Beth Carpenter and Tyler Grogan. This is your chance to refine your leadership abilities, overcome common hurdles, and elevate your team’s performance. Join us and revolutionize the way you lead and motivate! 🌟Discover Simparica Trio, a chewable tablet combining sarolaner, moxidectin, and pyrantel for triple protection. This innovative chewable defends against heartworm disease, ticks, fleas, and both roundworms and hookworms. It's also FDA-approved to prevent Lyme disease by targeting deer ticks. Exercise caution in dogs with a history of seizures, as sarolaner, part of the isoxazoline class, has been linked to neurologic side effects. The most frequently reported side effects include vomiting and diarrhea. For detailed prescribing information, visit SimparicaTrioDVM.com Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
    Show more Show less
    57 mins
Economics
Show more Show less

What listeners say about The Uncharted Veterinary Podcast

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 4.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for A.M.

lots of lightbulb moments

As lots of other Uncharted episodes, this one made me realize the root of some previously vague issues I was dealing with on the road to the perfect (or close to it) life balance..

Report this

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars
Profile Image for Heidi

No soapbox?

I was really hoping Stephanie would talk more about her list of action steps! Also, would it be possible to link the Banfield study you mentioned?

Report this

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!