Mark Hickman, Managing Director of North America at Sage, joins the podcast to discuss the upcoming Sage Future event, which replaces the former Transform conference and is expected to draw over 5,000 attendees. Mark shares insights about exciting announcements coming to Sage Copilot, the expansion of Sage HR into the North American market, and teases game-changing developments that will be revealed at the event.

• (00:00) - Welcome to The Unofficial Sage Intacct Podcast
• (01:01) - Special Guest Introduction: Mark Hickman
• (01:45) - Mark Hickman's Background and Experience
• (07:09) - Sage Future Event Overview
• (14:22) - Exciting Announcements and Sage Copilot
• (18:17) - Sage HR and Payroll Insights
• (23:05) - Teasers for Sage Future Event
• (26:45) - Marketplace Partners and Event Highlights
• (28:39) - Tips for Maximizing Your Event Experience
• (32:24) - Reasons People Should Go to Sage Future
• (38:45) - Rapid Fire Questions and Fun Facts
• (42:15) - Wrap-up and Dad Joke

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Steve Howe from Times Three Technologies (T3T) in South Africa joins the podcast to share insights on Sage X3 and Intacct implementations across different markets. Steve explains how T3T's focus on Sage products has led them to become a leading partner, winning the executive partner award four of the last five years. The conversation explores key differences between product-centric X3 and service-oriented Intacct implementations, while highlighting how regional market differences shape ERP strategy and adoption around the world.

• (00:00) - Welcome to The Unofficial Sage Intacct Podcast
• (00:56) - Introducing Steve Howe and Times Three Technologies
• (03:35) - Achievements and Awards
• (07:08) - Partner Collaboration and Ethics
• (10:01) - Deep Dive: Sage Intacct vs. X3
• (22:24) - Client Requirements and Product Differentiation
• (24:23) - Challenges with Marketplace Add-Ons
• (26:07) - Customization and Development in X3
• (28:13) - Client Discovery and Decision Making
• (33:12) - Regional Market Differences
• (48:26) - Importance of Customer Relationships
• (49:44) - Conclusion and Final Thoughts

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Michael Hulett from Avalara joins the podcast to explain how their tax compliance software helps businesses navigate the increasingly complex landscape of sales tax regulations. With over 43,000 customers, 1,200+ integrations, and expertise handling more than 12,000 tax jurisdictions, Avalara has become the global leader in making tax compliance manageable. Michael shares fascinating insights about the most challenging tax scenarios, from software's evolving taxability to the complexities of state-specific regulations and even the different tax treatments of sliced versus unsliced bagels in New York.

• (00:00) - Welcome to The Unofficial Sage Intacct Podcast
• (01:09) - Meet Michael from Avalara
• (06:31) - Avalara's Role and Services
• (12:04) - Global Reach and Challenges
• (13:27) - Integration with Sage Intacct
• (18:35) - Avalara's Comprehensive Tax Solutions
• (25:00) - The Importance of Tax Compliance Solutions
• (26:01) - Challenges in Manual Tax Compliance
• (27:17) - Automating Tax Compliance with Avalara
• (28:12) - The Role of Finance Teams in Tax Compliance
• (30:38) - Complexities of Tax Jurisdictions
• (34:20) - Avalara's Integration and Human Component
• (38:57) - Challenging Tax Jurisdictions
• (43:56) - The Complexity of Software Taxation
• (47:06) - Concluding Thoughts and Dad Joke

Connect with the Hosts:
https://www.linkedin.com/in/emilybmadere
https://www.linkedin.com/in/mattlescault
https://www.linkedin.com/in/dlewis715

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Download the Earmark App
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