Episodes

  • Advanced Agent Deployment Options for Edge DX
    Nov 7 2024

    In this episode, we dive into the agent deployment options for ControlUp’s Edge DX, a powerful tool designed to enhance digital employee experiences. We’ll explore various deployment methods, including manual installations and automated setups using configuration management tools like Microsoft Intune. The podcast highlights the importance of agent version control, allowing IT teams to manage updates efficiently while minimizing disruptions. With advanced deployment options, organizations can tailor their approach to fit specific needs, ensuring a seamless integration that boosts productivity and reduces support costs. Tune in to learn how these strategies can transform your IT operations!


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    16 mins
  • Spooky Myths About Supporting Any Desktop, Any Device, Anywhere
    Oct 24 2024

    In this podcast, we’re diving into some spine-chilling myths surrounding the support of any desktop, any device, anywhere! As Halloween approaches, it’s the perfect time to unravel these tech tales that might give you goosebumps. From the misconception that device refreshes are the only way to boost performance to the belief that troubleshooting is akin to finding a needle in a haystack, we’ll explore how ControlUp is here to exorcise these tech demons and ensure a seamless IT experience. So, grab your headphones and get ready to debunk some spooky myths!


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    32 mins
  • Secure DX Custom Actions
    Sep 26 2024

    Secure DX has a great security catalog of vulnerabilities, misconfigurations for scanning and remediations. But sometimes there is no remediation or sometimes you need a custom scan and remediation not in the catalog. Secure DX custom actions allow you to create any scan and remediation to make your environment more secure and compliant.

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    16 mins
  • What are customers talking about
    Sep 26 2024

    Join Jeff and Eugenia as they chat with Joe Stone (arguably the coolest name ever) about the latest customer trends. They dive into hot topics like Windows 11 migration, cloud migration, Unified Communications, and how to enhance platform capabilities with scripting.

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    23 mins
  • ControlUp support for Amazon WorkSpaces
    Aug 29 2024

    In this version of the Upload, we will discuss how ControlUp can help troubleshoot and remediate the digital employee experience across Amazon WorkSpaces Personal. Listen in to hear from Andrew Wood, and expert in both Amazon WorkSpaces and ControlUp.

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    18 mins
  • DEX: Maintenance
    Aug 20 2024

    As discussed in previous podcasts, we use ControlUp to help troubleshoot and remediate Windows, macOS, and Linux. This podcast discusses how scripts can be essential for maintaining desktop computers for years to maintain performance and reliability.

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    13 mins
  • DEX: Remediation
    Aug 20 2024

    ControlUp can assist in remediating almost any digital employee experience issue. Some remediations are as simple as a pop-up notification to tell the user how to fix something themselves, whereas other remediations use scripts to fix a problem seamlessly. In this podcast, we explore our favorite remediations to give you a sense of what can be accomplished with ControlUp.

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    13 mins
  • Edge DX, what can it do, and where to start!
    Aug 20 2024

    Sometimes, when I work with new Edge DX customers, I think of a famous quote: "What are you gonna do today Napoleon?" With Napoleon's answer, "Whatever I feel like I want to do, GOSH." I know Edge DX can detect and fix any desktop issue, but where do you start using Edge DX without knowing where to finish? This podcast will discover how to begin finding problems and implement a fix with the assistance of AI.

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    26 mins