• Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative

  • Mar 4 2025
  • Length: 10 mins
  • Podcast

Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative

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  • Summary

  • March 4. 2025: Kate Gamble and Sarah Richardson discuss Banner Health's innovative "Text the CEO" program that has revolutionized patient feedback collection. The initiative allows patients to text feedback directly to leadership via SMS or QR codes, creating immediate communication channels between patients and executives.

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