Welcome back to part two of our deep dive into how Apex Payment Solutions is transforming the way dental practices manage payment processing. In this episode, we focus on transparency, fairness, and the hidden costs of traditional credit card processing that many dentists don’t even realize they’re paying. Apex is tackling these issues head-on with innovative tools and models designed specifically for dental professionals.

We take a closer look at how Apex eliminates traditional credit card fees. We also dive into some methods of helping reduce these fees by utilizing surcharge and cash discounting models. We break down how each of these works, the legal and ethical considerations, and how they can seamlessly integrate into your practice to help you save money without compromising patient relationships. Plus, we talk about the real cost of accepting credit cards and how Apex helps you reclaim that lost revenue.

If you’ve been dreading the idea of switching processors, think again. Apex makes the switch simple, fast, and cost-effective, with expert onboarding and dedicated support every step of the way. Whether you're looking to cut costs, improve efficiency, or just gain more financial clarity in your practice, this episode is packed with actionable insights. Don’t miss this second half of our two-part series—it could be the financial game-changer your dental practice needs.

What you'll hear in this episode:

[01:45] Apex Payment Solutions: Transparency and Fairness

[04:50] Innovative Solutions for Dental Practices

[09:10] Apex Zero: Zero Cost Processing

[17:00] Switching to Apex: Easy and Cost-Effective

[10:25] The Hidden Cost of Paying with Credit Cards

[11:09] Surcharge Model for Credit Card Fees

[12:25] Cash Discounting Model for Credit Card Fees

[17:00] Switching to Apex: Easy and Cost-Effective

Connect with Dr. Zak Allmand:

Learn more about Apex Payment Solution's Services: http://apexpaymentsolutions.com/

Email Zak: zak@apexpaymentsolutions.com

Schedule a time with Apex: Contact Form

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

Follow us on Instagram: https://www.instagram.com/toothandcoin/

Follow us on X: https://x.com/ToothandCoin

Follow us on Facebook: https://www.facebook.com/toothandcoin/

Follow us on LinkedIn: https://www.linkedin.com/company/toothandcoin/

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In this episode, I sit down with Dr. Zak Allmand—dentist, entrepreneur, and former Air Force officer—to explore his unique journey from military service to successful dental practice ownership. Dr. Allmand shares how his time in the Air Force shaped his leadership style and fueled his passion for building something of his own. We dive into the challenges he faced when stepping into ownership, how he overcame them, and the mindset shifts that helped him thrive as both a clinician and a business owner.

Our conversation takes a fascinating turn as Dr. Allmand discusses the creation of Apex Payment Solutions, a company he co-founded to offer dentists a more transparent, tailored approach to payment processing. He reveals the story behind Apex’s growth, the importance of finding the right business partner, and how aligning on mission and values has been key to their success. His perspective offers valuable lessons for any dentist looking to expand beyond the operatory.

We also unpack the role of technology in modern dental practices and how innovations can drive both efficiency and profitability. Dr. Allmand shares practical strategies for managing overhead and increasing your bottom line without compromising patient care. Whether you’re a practice owner or aspiring entrepreneur, this episode delivers insight, inspiration, and real-world advice you can put to work right away. This is part one of a two-part episode, so be sure to subscribe and stay tuned for even more in the next installment!

What you'll hear in this episode:

[00:40] Meet Dr. Zak Allmand: From Dentist to Entrepreneur

[01:30] Dr. Allmand's Journey: From Air Force to Practice Ownership

[02:40] Challenges and Strategies in Practice Ownership

[04:05] The Birth of Apex Payment Solutions

[06:25] Partnership Dynamics and Business Growth

[11:25] Innovations in Dentistry: Technology and Efficiency

[15:00] Managing Overhead and Increasing Profitability

Learn more about Apex Payment Solution's Services: apexpaymentsolutions.com

Email Zak: zak@apexpaymentsolutions.com

Schedule a time with Apex: Contact Form

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

Follow us on Instagram: https://www.instagram.com/toothandcoin/

Follow us on X: https://x.com/ToothandCoin

Follow us on Facebook: https://www.facebook.com/toothandcoin/

Follow us on LinkedIn: https://www.linkedin.com/company/toothandcoin/

Follow us on TikTok: https://www.tiktok.com/@toothandcoin

Show Notes:

In this episode, I’m diving into a real-life business fraud case that serves as a wake-up call for practice owners everywhere. I’ll walk you through the shocking details of how one business fell victim to internal fraud—and the overlooked vulnerabilities that made it all too easy. As I break down this case, we’ll take a hard look at possible business banking security shortcomings that many dental and healthcare practices unknowingly expose themselves to every day.

One of the biggest misconceptions I tackle in this episode is the belief that your CPA is responsible for catching fraud. Preventing fraud is not a responsibility designated to CPA's from the AICPA. I’ll explain why relying on your accountant or bookkeeper for fraud prevention could be a dangerous mistake—and what you should be doing instead.

With so many practices increasingly dependent on online payment portals, the convenience comes at a price. The truth is, high online portal usage combined with low security measures creates the perfect storm for fraudsters. I’ll share what to look out for, where most practices drop the ball, and how to shore up your defenses without slowing down your operations.

What you'll hear in this episode:

[0:40] Real-Life Business Fraud Case

[1:50] Business Banking Security Flaws

[3:25] Preventive Measures for Fraud

[4:05] Preventing Fraud is Not a CPA's Responsibility

[5:50] High Online Portal Use

[6:40] Low Security Measure for Online Payment Portals

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

Follow us on Instagram: https://www.instagram.com/toothandcoin/

Follow us on X: https://x.com/ToothandCoin

Follow us on Facebook: https://www.facebook.com/toothandcoin/

Follow us on LinkedIn: https://www.linkedin.com/company/toothandcoin/

Follow us on TikTok: https://www.tiktok.com/@toothandcoin