• 15. Reflections on Driving Innovation Amongst Europe's SMEs
    Jun 17 2024

    In this final episode, we reflect on the transformative potential of digitalisation for tourism SMEs and the key learnings and takeaways we've heard throughout the series. The significance of collaboration and partnerships in improving competitiveness is also discussed.


    In this episode, we'll be joined by:


    1. Sandra De Puig, EU Project Manager, Catalan Tourist Board

    2. Véronique Renard, Manager of the hospitality.brussels Cluster, hub.brussels

    3. Asta Kristin Sigurjonsdottir, Managing Director, Iceland Tourism Cluster

    4. Eija Raasakka, Senior Specialist RDI, Lapland University of Applied Sciences


    Discover how the Tourbit project has helped businesses overcome challenges by integrating creative digital solutions to drive success in the European tourism sector.

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    44 mins
  • 14. How Translation Fuels Tourism Success
    Jun 10 2024

    In this episode, discover how to leverage SEO best practices alongside translation strategies to optimise your website for international audiences. We'll explore the power of translation, while also emphasising the importance of human expertise to ensure cultural relevance and SEO success.


    In this episode, we'll be joined by:

    • Nelson De Oliveira, Head of Sales, Skripto
    • Guillaume Guivaudon, Marketing Manager, Little Guest

    Walk away with actionable tips to conquer multilingual SEO and take your tourism business global.

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    42 mins
  • 13. Streamlining the Guest Experience in a Digital Age
    Jun 3 2024

    In this episode, dive into the real-world journey of implementing contactless hospitality solutions! Explores how Proactive Iceland and Hotel Breiddalsvik partnered to transform guest experiences through digital check-in, self-service options and upselling tools. Learn from their triumphs and challenges, from figuring out guest communication to developing solutions for lockouts.


    In this episode, we'll be joined by:

    1. Alla Ósk Gudmundsdóttir, Co-Founder, Proactive Iceland

    2. Fridrik Arnason, Owner, Hotel Breiddalsvik


    Discover how contactless tech can transform your business while avoiding pitfalls.

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    27 mins
  • 12. Unveiling Traveller Emotions for Personalised Trips
    May 27 2024

    In this episode, we delve into the emotional core of travel planning! Discover how travel agencies can leverage the power of emotional computing to craft unforgettable experiences that resonate with your clients.


    In this episode, we'll be joined by:

    • Delphine Bonte, CEO, Un p’tit voyage
    • Ariane Flahault, CEO, l'Aleph


    Discover actionable takeaways to craft unforgettable experiences & ditch the star ratings!

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    22 mins
  • 11. Embracing Automation Through Customised Technology
    May 20 2024

    In episode 11, you'll learn how building strong partnerships with tech startups drives the transformation of hospitality businesses by integrating innovative solutions into their operations.


    In this episode, we'll be joined by:


    Ásgeir Hreidarsson, Manager, Camping Hamrar

    Brynjar Ingimarsson, Software Developer, Reisa


    Discover how to develop customised digital tools that solve unique business needs.

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    37 mins
  • 10. Improving Energy Efficiency With Data Insights
    May 13 2024

    In episode 10, you'll learn how to leverage the power of data to improve sustainability and lower carbon emissions associated with daily operations.


    In this episode, we'll be joined by:

    • Javad Hatami, CEO & Co-Founder, Builtrix
    • Paulo Soeiro, Head of Engineering and Innovation, Group Visabeira


    Discover how to improve the energy efficiency of existing infrastructure!

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    47 mins
  • 9. Building a Stronger Business Through Sustainable Design
    May 6 2024

    In episode 9, you'll learn how to blend traditional hospitality with modern technological solutions and environmental responsibilities.


    In this episode, we'll be joined by:


    Thomas Wieser, CEO, Camping Sass Dlacia

    Peter Licen, CEO & Design Principal, Lushna


    Learn about the tools and technologies that support backend business operations.

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    51 mins
  • 8. Optimising Guest Engagement Through Digital Innovation
    Apr 29 2024

    Today we head to Slovenia, where we meet Urša Fürst of Camping Menina, together with travel tech entrepreneur Klemen Furlan, CEO of GoGiro and HopGuides.


    We'll be looking at how digital product presents a unique opportunity to truly expand the experience proposition for guests thanks for connected technologies, micro mobility solutions and AI.

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    41 mins