Tour operator Cazenove and Loyd -- more commonly, cazenove+loyd or simply cazloyd -- has been designing personalised itineraries, group trips, and celebrations for over 30 years, providing exclusive access to inspiring people and places. The company specialises in immersive travel that showcases authentic local culture and communities, from popular destinations like India, Kenya and Peru, to hidden gems like Oman's Dhofar Province, Turks and Caicos, and the Pacific Islands.

Host Si Willmore speaks to Henrietta Loyd, co-owner and founder, and Terry Moohan, head of division for Africa & The Indian Ocean. Henrietta shares the story of how cazloyd was set up and what it was like for two women in a traditionally a male-dominated industry, while Terry discusses the African countries cazenove+loyd specialises in and the destinations that are the most popular for their clients.

Henrietta and Terry both share some of their our standout travel experiences, including recent trips they most enjoyed planning -- including a round-the-world trip and a wild party in the Moroccan desert! -- as well as insights into a typical client and how their needs and expectations are changing.

They discuss the art of listening and how to understand the real motivation behind a client's travel ideas, and they muse on what the next five years look might like for cazenove+loyd. Henrietta and Terry close by sharing plans for their next trips, to Botswana, 'the Jurassic Park experience' in Sao and Principe and Bhutan, which is quickly becoming Henrietta's second home.

This is series 7 of the JRNY Podcast, where host Si Willmore talks with pioneers, trailblazers and thought leaders, who are pushing the envelope in the travel industry.

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