• Treating Your Customers and Team Like Family - Eddie Kopp and Lisa Hamilton, SugarShack

  • Apr 10 2024
  • Length: 46 mins
  • Podcast

Treating Your Customers and Team Like Family - Eddie Kopp and Lisa Hamilton, SugarShack

  • Summary

  • Summary:

    The Sugar Shack is a unique music experience that started as a backyard project and has grown into a successful media company. Eddie Kopp, one of the co-founders, shares the journey of how the Sugar Shack evolved over the past 10 years. From humble beginnings to hosting well-known bands, the Sugar Shack has become a sought-after destination for musicians. The success of the Sugar Shack is attributed to the personal and authentic approach taken with artists, creating a comfortable and high-quality recording environment.

    The team's passion for music and dedication to building a community has been instrumental in their growth. In this conversation, Eddie Kopp and Lisa Hamilton discuss the journey of Sugar Shack, a music video production company that evolved into a unique live music experience. They share the challenges of getting the attention of well nown artists even when they were just starting out. They also talk about building connections and networking, creating a movement and community, and the role of creating an over the top experience for artists and guests ion their backyard. Yiou'll learn their story of building their business but you'll also learn how to treat the people you work with like family. This episode is good vibes mixed with good stories by two great people.

    Takeaways

    • Authenticity and transparency are key in building connections and maintaining relationships.
    • Leadership skills and confidence can be developed through experiences like the military.
    • Creating a family culture and empowering others can lead to a strong and supportive community.
    • Balancing growth and maintaining the core values of a business is essential for long-term success.
    • Building connections and networking can open doors to new opportunities and collaborations.

    Chapters

    00:00 - Introduction to the Sugar Shack and its Origins

    02:03 - The Evolution of the Sugar Shack Experience

    07:04 - The Early Days and the Hustle

    09:28 - Expanding the Reach and Building a Brand

    13:00 - The Transition from Hobby to Career

    20:21 - The Pressure and Comfort of the Sugar Shack Sessions

    23:23 - Communicating with Artists and Building Relationships

    25:45 - The Challenge of Being Absent

    26:14 - Authenticity and Transparency in Communication

    26:53 - Building Connections and Networking

    27:19 - Creating a Movement and Community

    27:58 - Building Relationships with Artists

    28:26 - The Evolution of Sugar Shack

    29:02 - The Role of Photography in Sugar Shack

    29:34 - Empowering Others and Giving Opportunities

    30:03 - Expanding the Sugar Shack Experience

    30:38 - Maintaining the Sugar Shack Sessions

    31:01 - The Impact of Sugar Shack on People's Lives

    31:47 - Eddie's Leadership and Seeing the Best in Others

    32:14 - The Influence of Entrepreneurial Parents

    32:44 - The Impact of Military Experience

    33:15 - Leadership Skills Developed in the Air Force

    34:37 - Applying Military Skills to Sugar Shack

    35:05 - Confidence and Risk-Taking

    36:01 - Creating a Family Culture at Sugar Shack

    37:00 - Future Plans for Sugar Shack

    38:00 - Balancing Growth and Maintaining the Sugar Shack Sessions

    39:26 - Crazy Stories and Band Culture at Sugar Shack

    40:20 - Dream Artists to Collaborate With

    41:00 - The Next Chapter for Sugar Shack

    42:17 - Unique Qualities of Eddie and Lisa

    Connect with SugarShack

    • Sugarshack Music Channel - Youtube
    • SugarShack Website
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