Uplevel Your Agency

By: Nicole Jackson Miller
  • Summary

  • The Uplevel Your Agency Podcast is the go-to resource for Agency Owners or any Service Provider who's looking to get better at delegating client work, improving operations and leading their company.
    © 2024 null All Rights Reserved.
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Episodes
  • 128: 3 Signs You Need to Hire a Leadership Team
    May 10 2023

    Have you moved from being the bottleneck with client work and management to being the bottleneck when it comes to implementing internal operational projects and leading your team? If so, you may be in a position to need higher level support inside your business.

    Enter: the Leadership Team.

    In this episode, Nicole walks you through example leadership configurations and the three phases she implements with her clients when establishing their leadership teams.

    What’s in this episode:

    • How much revenue you need to make before hiring a leadership team

    • What should be included in your hiring plan

    • What your leadership team should take off your plate

    • How to transfer ownership to your department heads

    For full show notes, resources, and links, head to https://nicolejacksonmiller.com/128

    Nicole is currently taking on a select number of 1:1 clients to support them with building and developing a leadership team. If you’re interested, send us an email at hi@nicolejacksonmiller.com

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    16 mins
  • 127: 4 Hiring Myths That Are Hurting Your Business
    Apr 26 2023

    Are you thinking about hiring a team for your business or do you already have a team and want to delegate some higher level responsibilities? If so, this episode is for you! Today we’re talking through 4 hiring myths that are hurting your businesses growth. As a service provider, your time, energy and finances are limited! Let’s make sure you’re taking action on activities that will move your business forward, not backwards!

    What’s in this episode:

    • Why it’s important to restructure before you hire

    • How to handle new clients and new team members

    • Why you need to rethink how you’re training team

    • Ways to make creating processes more doable

    For full show notes, resources, and links, head to https://nicolejacksonmiller.com/127


    The MAY Round of the AGENCY Accelerator program is now open for enrollment. Click here to learn more and register. Spots are limited! https://nicolejacksonmiller.com/accelerate

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    24 mins
  • 126: How to Have Awkward Conversations With Your Client
    Apr 19 2023

    So you’re looking to make a change that impacts your clients. Maybe it’s transitioning their work to your team members, increasing their pricing, or releasing them all together. These conversations can feel super awkward… so awkward that maybe you’ve been avoiding them all together.

    Listen, I despise awkward conversations as much as you probably do, but I also know that going through the process of having these interactions helps us grow – and ultimately helps the other person too.

    What’s in this episode:

    • 4 steps to having awkward conversations

    • How to deliver your message with confidence

    • When fear is a sign you should pause

    • How to maintain great relationships with your clients

    For full show notes, resources, and links, head to https://nicolejacksonmiller.com/126


    The MAY Round of the AGENCY Accelerator program is now open for enrollment. Click here to learn more and register. Spots are limited! https://nicolejacksonmiller.com/accelerate

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    26 mins

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