The twenty-seventh episode of the podcast you know and love, "We Love Ugly Data!", is now available. You can find it in audio form on your preferred podcast platform and in video form on YouTube, which we've embedded below. As usual, it’s three topics in (just a touch over) 30 minutes, and the show notes are included just below the embedded video. We're back with Matt and Alan again this month, featuring discussions on planning for agents (with a return of the "5 Questions" graphic), a major dispute between business application vendors (with a mention of a breaking M&A transaction), and the distinction between tactical and strategic advice.

In this month’s episode:

Topic 1: 5 questions for agentic planning

To kick off this month, Matt and Alan discuss last year's infographic "Is your organization ready for Artificial Intelligence?" that Deep Analysis produced in association with AIIM, in light of a blog post that Matt published, where he takes those original 5 questions and asks them again specifically for agentic. There's a big discussion about projects; discovery phases, go-no go decision, subject matter experts, and process analysis (because, of course).

Topic 2: Biz App Knife Fight

Back on the January edition of the pod, Matt and Alan discussed the concept (popularized by Satya Nadella) that business applications are in danger of seeing their business logic being ripped out and placed with agents. With regard to recent comments from both Salesforce and ServiceNow, Reworked recently published an article with comments from both Alan and Matt, largely concerned with their public battle to be the AI platform for business. Here, the pair discusses this battle, what it means about M&A, and the core business application market. Right at the end, Salesforce's deal to acquire Informatica, which was announced 5 minutes before recording, is discussed in the context of this battle.

Topic 3: Tactical vs Strategic

Alan's been writing about the difference between strategic and tactical and how they need to be aligned. He and Matt discuss this in the light of the work that Deep Analysis does on a day-to-day basis for our clients.

https://www.youtube.com/watch?v=_U1-jqWhNkw

Related Links for Series 4 Episode 5
Matt's "5 Questions for Agentic Planning" blog post
The original AIIM infographic "Is your organization ready for Artificial Intelligence?"
The article on Reworked "ServiceNow and Salesforce Fight to Be the Center of AI Agent Operations"
The "....a load of CRUD?" topic on business applications, agents and business logic" in January's podcast (it's topic 2)

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The twenty-sixth episode of the podcast that you know and love as "We Love Ugly Data!" is out; available in audio form everywhere you get your podcasts from and additionally in video form via YouTube (which we've embedded below). As usual it’s three topics in (just a touch over) 30 minutes, and the show notes are included just below the embedded video. We're back to Matt and Alan again this month, with a (lengthy) discussion on the latest edition of the Work Intelligence Market Analysis for 2025-2030, the importance of marking your own homework in public and the first round of our new repeating slot; Banned Words .

In this month’s episode:

Topic 1: New Work Intelligence Market Analysis

It's that time of the year again for the updated version of the Work Intelligence Market Analysis covering the years 2025-2030 - the third edition of the report - and Matt and Alan discuss some of the highlights from the report and also look back to the original 2022 analyst report from which it was born (and you can download for free and it's still very relevant). The chat is very process and task mining heavy, with a small mea culpa on perhaps overstating the growth in that part of that market, albeit one which the pair are still really bullish for the important of (which is now being recognised by software vendors trying to put AI agent to work). There's also a sneak on some of the market growth data, which leads us nicely into the next topic.

Topic 2: Marking our homework

Matt talks (via a staggering fact about his haircare routine) about how important it is for the Work Intelligence Market Analysis numbers to be defensible and that means showing the long-term effects of the sizing data (basically to show the over/under delta on the data). Alan has separately recorded a brief video with his feeling about analyst market numbers, in which he seems a little bit cross.

Topic 3: Banned words list

Finally, it's time for a new rolling segment (to replace our most recent one on analyst value, which we've just written up), with a new one; banned words. Here Matt and Alan choose a word (or phrase) they never want to see or hear every again in relation to technology and in return they nominate a cliché of their own they they like to use, but will give up in return. So this time, let's wave goodbye to "out of the box" and "seamlessly integrated".

Related Links for Series 4 Episode 4
Matt's blog post about Writer getting excited about processes analysis
The announcement blog for the Work Intelligence Market Analysis 2025-2030
The original Work Intelligence introduction report from 2022

Support the show

The twenty-fifth episode of the podcast that you know and love as "We Love Ugly Data!" is out; available in audio form everywhere you get your podcasts from and additionally in video form via YouTube (which we've embedded below). As usual it’s three topics in (just a touch over) 30 minutes, and the show notes are included just below the embedded video. This time, it's Matt and Dan are in the chairs for this IDP-focused edition, discussing; the newly launched "Intelligent Document Processing Market Analysis 2025-2028: IDP at the Crossroads" report, IDP and Agents and the final instalment of how analysts add value (and when they don't).

In this month’s episode:

Topic 1: New IDP Market Analysis

It's that time of the year again for the updated version of Dan's magnum opus, the "Intelligent Document Processing Market Analysis", covering the years 2025-2028 and coming with the intriguing subtitle "IDP at the Crossroads". Dan explains some of the headlines from the report: how revenue is still increasing, where this growth is the most notable among the sub-markets, and where the expectations amongst vendors lay for forward-looking financial performance.

Topic 2: IDP & Agents

As Matt mentions, if you don't talk about Agents on a software podcast the Police will call on you to ask why, it's time to talk about Agents from an IDP perspective. It's the number one trend within the report and Dan has some survey data from IDP vendors to share about their outlook for Agents within their product roadmaps (hint: it's an explosion of agents, but you're not surprised are you?). Matt also mentions that if you've not read the free report on Agents that we published in January, what on earth are you doing? Really?

Topic 3: Analyst Value (pt 3)

Finally, it's Dan's turn to contribute to the topic of when analysts add value and when they don't (adding to the contributions that Matt and Alan have made during the last couple of episodes. Dan plumps for "calling the baby ugly" and competitive analysis in the plus column, with lacking in of real world business experience & "TL;DR analysts" in the negative column. We could explain the ugly baby and TL;DR references to you here and now, but why not have a quick listen and let Dan explain their meaning himself?

https://www.youtube.com/watch?v=XBjYCEkCDR4

Related Links for Series 4 Episode 2
Intelligent Document Processing Market Analysis 2025-2028: IDP at the Crossroads is available for Deep Analysis subscribers immediately, or if you're not and would like it as a one-off purchase, you can get it here.
"AI Agents: What They Are, How They Work, and Where Organizations Might Best Use Them" can be downloaded here for FREE (OK, a few personal details but no actual money).
Matt's blog post "Use process analysis to reflect who you are – another lesson from Work Intelligence".
More on the "More Cowbell" sketch that Dan refers to.

Support the show