In this episode, Jivan sits down with AI expert Steve Dorward, an enterprise architect and AI wrangler, to explore the transformative impact of artificial intelligence on the workplace. They look into the distinctions between AI and generative AI, discussing the risks and rewards associated with these technologies, particularly for HR leaders. Steve shares valuable insights on implementing AI responsibly, enhancing employee experience, and the necessity of AI literacy in the workplace.

KEY TAKEAWAYS

• Artificial intelligence (AI) is a broad term encompassing various technologies, while generative AI specifically refers to the ability to create new content from existing data. This distinction is crucial for organisations looking to implement AI solutions effectively.
• AI ownership should not rest solely with the IT department or CTO. Instead, it requires a collaborative approach involving multiple C-suite roles, including HR, risk management, and data governance, to address the diverse implications of AI on the workforce and organisational policies.
• As AI becomes more integrated into workplaces, there is a growing expectation for organisations to provide training and resources that enhance AI literacy among employees. This includes understanding the tools available and the ethical considerations surrounding their use.
• Organisations should start with a clear understanding of their business problems before implementing AI solutions. This involves mapping out business processes, identifying data needs, and selecting appropriate AI tools that align with organisational goals.
• While generative AI has its applications, the future of AI in the workplace is likely to be driven by automation. This can lead to significant efficiency gains across various sectors, making it essential for organisations to explore and invest in automation technologies.

BEST MOMENTS

"Generative AI is the ability to create something new from existing content. It’s not just about technology; it’s about how we apply it in the workplace."

"I think the real benefit for HRDs is around productivity. If you’re doing low-value pieces of work, you can automate that."

"There’s a fear of missing out, but also a fear of making a mistake. Companies need to give people the guardrails to use AI safely."

"Sometimes HR can struggle to get the investment in the tools they need, especially when using outdated systems."

HOST BIO

Jivan Dempsey has first hand experience of workplace toxicity and bad boss behaviour. Triggered by the #MeToo movement she was compelled to talk about her experiences in her early career, groomed and assaulted by a boss at work, his subsequent aggression and bullying behaviour which impacted her work performance, mental health and eventually cost her a job she'd loved.

Listeners are drawn to her raw honesty and insightful reflections on change and resilience. Her book, "The HR Change Manager's Handbook" and collaboration on "Can't Break Me," attest to her change and transformation expertise and dedication to empowering others - from someone who's been in the trenches and emerged stronger.

As a seasoned HR professional, consultant, psychologist and speaker, she offers bespoke consultancy and programmes to help companies navigate HR transformation that delivers a better employee experience and cultural shifts to create healthier, happier, and more inclusive workplaces for all.

Please connect with her on Linked In:

Jivan Dempsey FCIPD GMBPsS | LinkedIn

Or send her an email at:

jivan@fiverivers-consulting.com

www.fiverivers-consulting.com

HR Change Manager’s Handbook: The 3 Step Guide To Managing HR Transformation: https://amzn.eu/d/drvToPv

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This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/