Can you be a more efficient and effective communicator? What is your response rate to emails? How do you approach somebody you've never met? Is elevator conversation an essential skill?

Amy Reczek, founder and CEO of Sales and Presence, discusses the importance of effective communication in sales and beyond. She emphasizes the role of nonverbal behavior in building trust and rapport, and highlights the impact of small changes in verbal communication. Amy provides insights on how to personalize emails and avoid filler words to increase engagement and credibility. She also advises on the use of bullet points in emails to improve readability and engagement. Overall, Amy emphasizes the importance of authentic and intentional communication in building relationships and achieving success. In this conversation, Amy Reczek and Dave Thompson discuss the importance of effective communication in building relationships and achieving success. They emphasize the need to be clear, concise, and considerate in all forms of communication, whether it's written, verbal, or nonverbal. They also highlight the significance of preparation before meetings and conversations, including doing research on the other person and showing that you understand their needs and challenges. The conversation covers topics such as the importance of tangible takeaways, the value of fresh perspectives, and the art of follow-up. Overall, the conversation provides valuable insights and practical tips for improving communication skills.

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• Nonverbal behavior plays a crucial role in building trust and rapport in sales and other areas of life.
• Small changes in verbal communication, such as personalizing emails and avoiding filler words, can have a significant impact on engagement and credibility.
• Using bullet points in emails can improve readability and make it easier for recipients to understand and respond to the message.
• Authentic and intentional communication is key to building relationships and achieving success. Effective communication is crucial for building relationships and achieving success.
• Preparation and research before meetings and conversations are essential.
• Tangible takeaways and fresh perspectives can make communication more impactful.
• Follow-up is important, but it should be done with frequency, strategy, and value in mind.