Kristin Carmichael is a dynamic professional with a Certificate of Completion from the Institute for Non-Profit Practice, currently excelling as the Director of Business Operations at More Than Words in Boston. With over a decade of experience, Kristin has spearheaded strategic initiatives, directed successful online business operations, and played a vital role in the development of a transformative workforce program for system-involved youth. Her leadership extends to providing actionable insights to the senior team, aligning operations with organizational goals, and integrating socially impactful products into the retail sector. Kristin brings passion for social and restorative justice, sustainability, and literacy to her role.

Erin Dyson-Enamorado is a strongly motivated and experienced Director of New Business with over 11 years dedicated experience in business strategy, acquisitions, logistics and training in a job-training program aimed to help to empower system involved youth to take charge of their lives through her role at More Than Words. Erin came to More Than Words after spending several years on the Gulf Coast of Mississippi supporting relief and rebuilding efforts following the wake of devastation left by Hurricane Katrina, working as Program Coordinator and Director of Volunteers at youth-based volunteer camp "Mission on the Bay" in Bay Saint Louis.

More Than Words (MTW), is a leadership and employment training program that empowers youth who are in the foster care system, court involved, homeless or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online book business, youth develop leadership, employment skills and self confidence as they prepare for their transition to adulthood. Through real-world, hands-on job training at More Than Words, youth equip themselves for a successful, meaningful and self-sufficient adulthood while simultaneously covering a significant portion of the organization’s budget with earned revenue.

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