Zig When They Zag

By: Jessica Scanlon and Kevin Ring
  • Summary

  • Zig When They Zag is a podcast that encourages a growth mindset for business leaders. Hosts Jessica Scanlon and Kevin Ring discuss leadership, marketing, and sales topics that help small and middle-market businesses scale. Each episode equips listeners with new resources to help businesses move forward when they feel stagnant. Jessica Scanlon is the founder and CEO of Hot Dog Marketing, a marketing agency in Austin, TX that has served hundreds of growing service businesses in the last eight years. Jessica and her co-host Kevin, Hot Dog Marketing's Director of Strategy, interview each other and discuss topics that CEOs, Founders, and Operational leaders at organizations trying to achieve their next phase growth will find interesting, thoughtful, and inspiring.
    © 2024 Hot Dog Marketing
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Episodes
  • Zig When They Zag - Season 2, Episode 8: Why Asking, “Should I Be on Facebook?” is the Wrong Question to be Asking
    Jun 22 2021

    Whether it's creating a Facebook page for your business or jumping on the hottest new social media or marketing trend, the answer is (unsurprisingly) "it depends."

    However, each business is unique. There's no "one-size-fits-all" approach that can yield consistent results across products, industries, and demographics. 

    What to Ask Instead

    Platforms and marketing tactics will change over time, but one thing that remains consistent is your business's need for a website.

    Why is your website so important? You own your website (as opposed to content posted on social media platforms), and it's the 24/7 digital salesperson for your business. Some better questions to ask:

    • Is my website working?
    • What's wrong with my website?

    How to Get People to My Website

    • SEO
    • Social Media
    • Content

    The Bottom Line

    Instead of asking "should I be on Facebook," ask these  questions:

    1. How can I make my website work better?
    2. How can I create better content?
    3. What's the overall strategy that ties it all together?
    4. What are the overall channels we'll utilize?

    ________________

    Hot Dog Marketing is a digital marketing agency in Round Rock, TX serving small and medium-sized businesses. We excel in delivering marketing strategy, digital marketing, website design and development, and outstanding customer service.

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    30 mins
  • Zig When They Zag - Season 2, Episode 7: 5 Reasons Marketing Takes Time
    Jun 8 2021

    "How long will marketing take to start working?" 

    The truth is that marketing takes time to produce results because it's not a switch you flip on and off. It's more like an engine you have to get going up to speed slowly.

    1. No One Knows Who You Are

    As with person-to-person relationships, becoming familiar takes time. You wouldn't jump right into marriage on the first date. The same applies to developing a relationship with your audience before they become customers.

    2. Your Customers Have Different Timelines

    The typical customer journey looks like this:

    • Awareness  
    • Consideration
    • Decision 
    • Delight

    Marketing effectively meets people where they are in the customer journey and guides them to the next step at their own pace. Your marketing plan should address all the different stages of the customer journey and be flexible enough for someone to drop in and out as necessary. 

    3. Show Up In More Than One Place

    Have you ever seen an ad online for a product and realize later that you have no idea how to find that company again? Businesses that don't effectively use their marketing to hold their audience's attention and turn them into qualified marketing lead end up losing customers. 

    Instead, a brand can better retain its audience's attention by showing up in front of them in many different places. 

    4. Brand Messaging and Visual Identity are Wrong

    Poor functionality, lousy design, irrelevant messaging, and an outdated look in your website can distract your audience from considering your solution.

    If a competitor's website looks and works ten times better than yours, customers will likely go back to the competitors when making a purchase decision.

    5. You're Not Optimizing Your Marketing as it Runs

    Unfortunately, many treat marketing as a 'set it and forget it' lever they can let run and revisit next year. However, to optimize your marketing (and marketing budget), it's vital to course-correct as you go.

    The Bottom Line

    The longer you take to start marketing, the longer it takes to start working. Don't waste any time. Get your company or brand in front of the right audience with the right message. 

    ________________

    Hot Dog Marketing is a digital marketing agency in Round Rock, TX serving small and medium-sized businesses. We excel in delivering marketing strategy, digital marketing, website design and development, and outstanding customer service.

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    36 mins
  • Zig When They Zag - Season 2, Episode 6: 5 Reasons Why Your Marketing Isn't Working
    Apr 28 2021

    5 Reasons Why Your Marketing Isn't Working

    In this episode, Jessica and Kevin discuss how brands that are pursuing growth may be missing the mark when it comes to some of their marketing efforts.

    1. Incorrect Brand Positioning

    Are you talking about your business in a way that your customers are willing to learn about it? Many business owners struggle with marketing because they didn't position the company from their customer's perspective.

    2. Lacking a Customer-Centric Approach to Messaging

    Who is the best at communicating the value customers get from the business? Why, customers, of course!

    3. Your Investment is Too Low

    A business owner may see a new company (or competitor) with a great marketing strategy that makes them very successful. However, this competitor is only "new" to the business owner; they don't understand how long and how much planning and execution it took that company to get to that point. 

    4. Not Enough Time Has Passed

    Similar to point number three, your marketing may not be working simply because you haven't been doing it for long enough. 

    5. It Doesn't Look Good

    A B2B IT company around for 40 years may have an outdated website and branding that doesn't connect with a modern audience. This poor customer experience leaves the audience wondering whether the company is trustworthy and can deliver on the promises they make.

    The Bottom Line

    Just because you haven't been successful with marketing in the past doesn't mean it won't work for you in the future. The issues plaguing your marketing efforts are often difficult to identify from inside the company. That's why companies hire marketing experts and professionals to help them.

    ________________

    Hot Dog Marketing is a digital marketing agency in Round Rock, TX serving small and medium-sized businesses. We excel in delivering marketing strategy, digital marketing, website design and development, and outstanding customer service.

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    29 mins

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