AUTHOR

Bibi Sofowote

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A lifelong learner himself, Bibi Sofowote loves making the complex simple for others, and having fun while doing it. With a rich career in Customer Success and Customer Experience (CX) leadership, Bibi is all about turning confusing jargon into relatable, helpful stories. Bibi also shares insights through CX To Go – a series of podcast episodes, newsletters and vlogs, serving up bite-sized, practical CX tips that are fun and accessible. Beyond CX, Bibi loves to advance his expertise in cloud computing, cybersecurity, design thinking, and coaching, because curiosity is always in style. When not breaking down CX complexities, you might find Bibi being a devoted husband and dad, geeking out over electric vehicles, writing fiction and non-fiction, or making music.

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What the Actual Fuss

Why the CX Buzzword Is Relentlessly Haunting You

By: Bibi Sofowote

Narrated by: Bibi Sofowote

Length: 4 hrs and 3 mins

Release date: 01-02-25

Language: English

5 out of 5 stars 2 ratings
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