Bill Price
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You're getting a free audiobook.
The Frictionless Organization
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- By: Bill Price, David Jaffe
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Abridged
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Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle....
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Needs Editing
- By Scot on 02-11-10
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Release date: 04-29-08
- Language: English
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- By: Bill Price, David Jaffe
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons....
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Release date: 05-27-22
- Language: English
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Your Customer Rules!
- Delivering the Me2B Experiences that Today's Customers Demand
- By: Bill Price, David Jaffe
- Narrated by: Steven Cooper
- Length: 7 hrs and 4 mins
- Unabridged
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Overall
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Performance
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Story
Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips - and can influence the purchase decisions and behaviors of millions of others....
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Your Customer Rules!
- Delivering the Me2B Experiences that Today's Customers Demand
- Narrated by: Steven Cooper
- Length: 7 hrs and 4 mins
- Release date: 07-27-20
- Language: English
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iTu cliente manda!
- By: Bill Price, David Jaffe
- Narrated by: Adriana Sananes
- Length: 9 hrs and 47 mins
- Unabridged
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Overall
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Performance
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Story
Introduce el modelo Me2B, en el cual se cumple la máxima, "el cliente tiene el control". Ofrece una mirada detallada a la manera en que...
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iTu cliente manda!
- Narrated by: Adriana Sananes
- Length: 9 hrs and 47 mins
- Release date: 06-26-21
- Language: Spanish
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Please try againRegular price: $20.00 or 1 credit
Sale price: $20.00 or 1 credit
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