AUTHOR
Daniel Rodriguez
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Experience Is Everything
- Winning Customers’ Hearts, Minds, and Wallets in the Era of NOW CX
- By: Eng Tan, Daniel Rodriguez
- Narrated by: Caleb Thompson
- Length: 5 hrs and 28 mins
- Unabridged
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The on-demand digital economy and the higher-than-high standard set by companies like Amazon have created a new kind of consumer—a NOW Customer. They are always on (and always online) and expect rapid resolutions....
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Experience Is Everything
- Winning Customers’ Hearts, Minds, and Wallets in the Era of NOW CX
- Narrated by: Caleb Thompson
- Length: 5 hrs and 28 mins
- Release date: 06-14-22
- Language: English
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