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George Spafford

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George is a Research Director for Gartner covering process improvement in IT operations that leverage best practice references such as ITIL, COBIT, ISO/IEC 20000 and so forth. He is a prolific author and speaker, and has consulted and conducted training on strategy, IT management, information security and overall service improvement in the U.S., Canada, Australia, New Zealand and China. His publications include co-authorship of “The Phoenix Project”, “The Visible Ops Handbook", “Visible Ops Security” and the IIA Information Security Governance guidance. His current areas of research include service design, complexity and operational processes.

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The Phoenix Project

A Novel about IT, DevOps, and Helping Your Business Win 5th Anniversary Edition

By: Gene Kim, Kevin Behr, George Spafford

Narrated by: Chris Ruen

Length: 14 hrs and 46 mins

Release date: 04-07-15

Language: English

4.5 out of 5 stars 13,309 ratings
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