James L. Heskett
You're getting a free audiobook.
You're getting a free audiobook.
Best Sellers
-
-
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
- By: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
- Narrated by: Wayne Shepherd
- Length: 7 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service....
-
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
- Narrated by: Wayne Shepherd
- Length: 7 hrs and 21 mins
- Release date: 08-05-15
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Please try againUnfollow podcast failed
Please try againRegular price: $17.90 or 1 credit
Sale price: $17.90 or 1 credit
-
-
-
Win from Within
- Build Organizational Culture for Competitive Advantage
- By: James Heskett
- Narrated by: Christopher Douyard
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much about it....
-
Win from Within
- Build Organizational Culture for Competitive Advantage
- Narrated by: Christopher Douyard
- Length: 6 hrs and 7 mins
- Release date: 05-10-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Please try againUnfollow podcast failed
Please try againRegular price: $17.19 or 1 credit
Sale price: $17.19 or 1 credit
-