AUTHOR

Judith Martin

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Featured Article: An Apology—A Perfect Tool of Life


At one or many points in our lives we will owe someone an apology, and someone will owe us one as well. Many will get it right, by simply and sincerely saying "I’m sorry." They might even add, "What can I do to make this right?" Unfortunately, some will try but render their apology null and void by saying, "I'm sorry, but..." In an earnest apology, there is no "but." Much has been written on the subject from psychologists to humorists to trusted gatekeepers of etiquette whose engaging listens will guide you to the right apology.

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