Kelly McDonald
AUTHOR

Kelly McDonald

Workplace & Organizational Behavior Customer Service Politics & Social Sciences
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What does a blond haired, blue-eyed, White woman know about diversity? Kelly McDonald is considered one of the nation’s top experts in diversity, equity, and inclusion, leadership, marketing, the customer experience, and consumer trends. She is the founder of McDonald Marketing, which has twice been named one of the “Top Ad Agencies in the U.S.” by Advertising Age magazine and ranked as one of the fastest-growing independently-owned companies in the U.S. by Inc. Magazine. Although Kelly specializes in multicultural and diversity in all aspects of business, her definition of diversity goes way beyond racial and ethnic diversity. Her philosophy is that any way you can be different from another person is "diversity". In addition to race, ethnicity, age, gender identity and sexuality, Kelly's definition of "diversity" includes aspects that we don't always think about or may not traditionally be considered as diverse, but definitely come into play at work when we are working with other people. For example, introverts are different than extroverts. Analytical thinkers (engineers, accountants, scientists, etc.) are different than creative thinkers (artists, graphic designers, florists, hair stylists, etc.) Someone who lives in a loft in Manhattan is different than someone who lives on a ranch in Wyoming. Parents are different than those who aren't parents. Morning people are different than night owls. People who make decisions quickly and decisively are different than those who prefer to ponder information. Those who like to collaborate and work in groups are different than those who prefer to work alone. Kelly is a sought-after speaker and was named one of the “10 Most Booked Speakers in the U.S.”. She has been featured on CNBC, in Forbes, Bloomberg BusinessWeek, Fast Company, on CNNMoney.com and more. She is the author of four bestselling books on diversity & inclusion, marketing, the customer experience and leadership. Her latest is: “It’s Time to Talk about Race at Work: Every Leader’s Guide to Making Progress on Diversity, Equity & Inclusion”. Kelly lives in Denver, and when she’s not on the road speaking, she enjoys boxing (yes, boxing, not kickboxing) – and shopping for high heels.
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