Matt Watkinson
AUTHOR

Matt Watkinson

Career Marketing & Sales Business
Tap the gear icon above to manage new release emails.
Matt is an internationally renowned author, speaker and consultant on customer experience and business strategy. He won the CMI's Management Book of the Year for his first book, The Ten Principles Behind Great Customer Experiences, considered by many to be the definitive book on the subject. His second book, The Grid, was published by Random House in 2017 to critical acclaim. He has been cited and interviewed by the world's leading research firms, has written for Wired Magazine and The Guardian amongst others, and as a speaker has addressed industry leaders at every kind of organization imaginable from Microsoft to the FBI. Matt is the CEO of Methodical, a customer experience and strategy consultancy based in London and San Francisco. He is also a Senior Visiting Fellow at Cass Business School, London.
Read more Read less
You're getting a free audiobook


You're getting a free audiobook.

$14.95 per month after 30 days. Cancel anytime.

Best Sellers

Product List
  • Regular price: $21.83 or 1 credit

    Sale price: $21.83 or 1 credit

Are you an author?

Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.