Roland R. Cavanagh
AUTHOR

Roland R. Cavanagh

Customer Service Science & Technology Career
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Roland has spent the past 35 years leading breakthrough change efforts in product design, manufacturing, systems, quality, and operations across a wide range of industries. Roland has authored multiple books on continuous improvement and change management, including Building Engaged Team Performance, and The Six Sigma Way (named one of the most influential books of the past 20 years by Forbes).
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