AUTHOR

Wayne McCulloch

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One of the world’s leading customer success experts and a Top 100 Customer Success Strategist, Wayne McCulloch works with Google Cloud’s entire SaaS portfolio as the Customer Success Leader. He’s a keynote speaker and the recipient of multiple industry awards with more than twenty-five years of experience in customer-focused roles. Wayne began his software career at PeopleSoft and Vignette before becoming an SVP at Salesforce, the Chief Customer Officer at Kony, Inc., and the VP of the Customer Success Group at Looker. For more information about The Seven Pillars, including downloadable templates and training and certification materials, visit www.cspillars.com.

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The Seven Pillars of Customer Success

A Proven Framework to Drive Impactful Client Outcomes for Your Company

By: Wayne McCulloch

Narrated by: Nick Hardcastle

Length: 8 hrs and 6 mins

Release date: 12-06-21

Language: English

4.5 out of 5 stars 23 ratings
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