Eric & Stephanie Joranson
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Working with Difficult People, Second Revised Edition
- Handling the Ten Types of Problem People Without Losing Your Mind
- By: Amy Cooper Hakim, Muriel Solomon
- Narrated by: Karen Saltus
- Length: 7 hrs and 55 mins
- Unabridged
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Overall2.5 out of 5 stars 16
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Performance3 out of 5 stars 12
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Story2.5 out of 5 stars 12
Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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3 out of 5 stars
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Good information bad audiobook.
- By Ed on 05-26-25
- Working with Difficult People, Second Revised Edition
- Handling the Ten Types of Problem People Without Losing Your Mind
- By: Amy Cooper Hakim, Muriel Solomon
- Narrated by: Karen Saltus
Very outdated, unrealistic and overdone examples of coworkers
Reviewed: 05-10-23
Not accurate or helpful just very poorly written. From the 80s - no longer relevant. Poorly done
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