Working with Difficult People, Second Revised Edition Audiobook By Amy Cooper Hakim, Muriel Solomon cover art

Working with Difficult People, Second Revised Edition

Handling the Ten Types of Problem People Without Losing Your Mind

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Working with Difficult People, Second Revised Edition

By: Amy Cooper Hakim, Muriel Solomon
Narrated by: Karen Saltus
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About this listen

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits - from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers - and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

©1990, 2002, 2016 Prentice Hall, Muriel Solomon, Amy Cooper Hakim (P)2017 Gildan Media LLC
Career Success Communication & Social Skills Etiquette Personal Development Workplace & Organizational Behavior Workplace Culture Business Career
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This is a great reference book but a horrible audiobook. there is no story, no progression. So, it is very hard to follow.

Good information bad audiobook.

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Lady who narrates this is the same exact voice from the “Sexual Harrassment on the Job”PowerPoint you have to begrudgingly watch every time you’re a new hire. Content is helpful but my god find another narrator.

First day hire PowerPoint voice

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I loved listening to this book! The way each personality trait was broken down and explained was very helpful. I loved the practical examples of how each party could be thinking and ways to solve issues. Thank you!!

Everything that I needed!

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Not accurate or helpful just very poorly written. From the 80s - no longer relevant. Poorly done

Very outdated, unrealistic and overdone examples of coworkers

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