Eliza was left as a small baby at the workhouse in Whitechapel, wrapped in her mother’s shawl, which is all she has of the mother she never knew. At 11 years old, she has survived sickness, near starvation and harsh beatings. Master Simpkins and his cruel daughter rule the workhouse with a rod of iron, but when Romany boy Joe arrives at the workhouse, his spirit and courage give Eliza hope. When she is sold into service, Eliza is relieved to be out of the workhouse and hopes her fortunes are changing for the better, but cruelty and unkindness are everywhere....

Keara Michaels doesn't want to leave her family in Ireland, but fate sends her first to Lancashire, then across the sea to Australia, pregnant and penniless. And Theo Mullane, the man who loves her, is married, with an ailing baby son, so cannot follow her as he longs to. Mark Gibson leaves Lancashire to avoid marriage. But gold prospecting is a dangerous pursuit, and when his gentle young wife dies in childbirth, his father-in-law kidnaps the baby. So Mark runs away again, this time to Western Australia, where he employs Keara in his country inn.

Clara Newton is the new Housemother of Shilling Grange Orphanage. Many of the children have been bombed out of their homes and left without families, their lives torn apart by the war, just like Clara’s. Devastated by the loss of her fiancé, a brave American pilot, she is just looking for a place to start again. But the orphans are in desperate need of her help.

Hull, 1940. Widowed Edie Copeland has just arrived on Exchange Street, heavily pregnant and with heavy suitcase in tow. She left York after tragedy struck to make a fresh start, but she's a stranger to this street, and her new landlord doesn't hesitate to remind her of this, widow or not. Luckily, the neighbours are a little more welcoming and Edie is soon made to feel at home by the Maguires and the Scuttles. As air raids sound and the war feels closer than ever, the community has to stick together. But Edie is hiding something, and she doesn't know how much longer her secret is safe.

Yorkshire Dales, 1850. As a terrible storm rages, Annabelle Wallis is shocked to find a distressed young woman at her cottage door, heavy with child. Moments later a baby girl is born. But by dawn, the mother has vanished, leaving behind the helpless child wrapped only in a silk peacock shawl. When news spreads that Lady Eliza Hartley, sister to a wealthy estate owner, has been found dead, Annabelle realises the terrible secret she has stumbled on. Terrified she’ll be blamed for Eliza’s death, Annabelle flees to the slums of York, where she plans to raise the orphan as her own.

Matty has had to care for her three younger sisters ever since their mother’s death 10 years ago. She and the girls’ beloved father have worked hard to keep the family together, and now it’s time to celebrate as Matty turns 18. But their joy is short-lived when tragedy suddenly strikes and their father disappears on his way to London. The sisters have no way of knowing what has happened to him – only that he hasn’t returned home. With little money left they’re now forced to battle life’s misfortunes alone....

Hull, 1856. James Ripley and his wife Moira have always looked out for the poor of Hull. When, during one stormy night, there is a flood in a nearby cellar—a popular shelter for the homeless—James rushes to help. Among those rescued is a dark-haired little girl who speaks a language no one can understand. Some say that she came to the cellar with her mother, but no one knows where the mother is now. Concerned for the child's safety, James is unsure of what to do.

Jessie Burton is lively and intelligent - she wants more than the respectable life in service her mother has planned for her. Times are changing; railways are being built across the land, bringing new freedom and possibilities. Jessie tastes that freedom when she meets an ambitious young navvy, newly arrived in Yorkshire. The attraction between them is overwhelming. And Jared Wilde is determined to make Jessie his wife.

London 1940. As the war rages in Europe, Rose Brown steps on board a ship bound for America, hoping to escape the danger. She's frightened, but her widowed mammy and three sisters in Ireland need the money she earns as nanny to the rich Townsend family. But while Rose plays with baby Sarah in the salty spray on deck, disaster strikes, and the ocean liner begins to sink. In the chaos, Rose and the baby are separated from the family.

Sarah Foster's parents have been fighting a constant battle with poverty, disease and crime. When her father, Will, is involved in a terrible accident at work, their lives became even harder. But Will's good deeds of the past pay off as John Rayner decides to rescue the Fosters. John provides them with work and a house on the estate owned by his wealthy family.

Ireland, 1924. For 13-year-old Nora Doyle every day is a fight for survival in Ballybun, the rural Irish village she calls home. Each night, as she feels the cold wind blowing through the cracks of her family’s cramped cottage, Nora longs to escape the poverty surrounding her and find her place in the world. When she meets Edward, from the grand house that looms over her tiny village, she feels an unlikely kinship that is impossible to explain, and as she grows from an impulsive child into a beautiful woman, Nora spends every moment she can with him.

Summer 1940: Hedy Bercu fled Vienna two years ago. Now she watches the skies over Jersey for German planes, convinced that an invasion is imminent. When it finally comes, there is no counterattack from Allied forces - the Channel Islands are simply not worth defending. Most islanders and occupying forces settle into an uneasy coexistence, but for Hedy, the situation is perilously different. For Hedy is Jewish — a fact that could mean deportation, or worse.

Mrs. Laetitia Rodd, aged 52, is the widow of an archdeacon who makes her living as a highly discreet private investigator. Her brother, Frederick Tyson, is a criminal barrister living in nearby Highgate with his wife and 10 children. Frederick finds the cases, and Laetitia solves them using her arch intelligence and her immaculate cover as an unsuspecting widow. When a case arises involving the son of the highly connected Sir James Calderstone, Laetitia sets off for Lincolnshire undercover as the family's new governess.

The year is 1759, and London is shrouded in a cloak of fear. With the constables at the mercy of highwaymen, it’s a perilous time to work the already dangerous streets of Soho. Lizzie Hardwicke makes her living as a prostitute, somewhat protected from the fray as one of Mrs Farley’s girls. But then one of her wealthy customers is found brutally murdered...and Lizzie was the last person to see him alive.

When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends. When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins. Join them as they overcome heartbreak and grief, find love and happiness and remain united in their friendship, whatever life throws at them.