The Chairman's Lounge
The Inside Story of How Qantas Sold Us Out
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $20.99
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Joe Aston
-
By:
-
Joe Aston
About this listen
From the must-listen journalist on how power, money and influence work in this country, the full story of how one of the nation’s favourite brands brought itself to ground.
Before COVID, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered—in particular, the company’s share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas’ new brand.
How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairman’s Lounge tells the full story of how one company banked the nation’s loyalty and then cashed in on it.
In his celebrated column Rear Window for the Australian Financial Review, Joe Aston’s reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston’s trademark swashbuckling style, The Chairman’s Lounge is the definitive account of how Qantas was brought to ground and who did it. It is a parable of our times.
‘A masterclass in investigative journalism … A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive’
Adele Ferguson
Critic reviews
Related to this topic
-
The High 5 Habit
- Take Control of Your Life with One Simple Habit
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 6 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
Don't let the title fool you. This isn't a book about high fiving everyone else in your life. You're already doing that. Cheering for your favorite teams. Celebrating your friends. Supporting the people you love as they go after what they want in life. Imagine if you gave that same love and encouragement to yourself. Or even better, you made it a daily habit. You'd be unstoppable. In this book, Mel teaches you how to start high fiving the most important person in your life, the one who is staring back at you in the mirror: YOURSELF.
-
-
Narrator issues.
- By Jesse on 10-05-21
By: Mel Robbins
-
The Art of War
- By: Sun Tzu
- Narrated by: Aidan Gillen
- Length: 1 hr and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
-
-
The actual book The Art of War, not a commentary
- By Nemo71 on 12-31-19
By: Sun Tzu
-
Never Finished
- Unshackle Your Mind and Win the War Within
- By: David Goggins
- Narrated by: David Goggins, Adam Skolnick, Jacqueline Gardner
- Length: 11 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
Can’t Hurt Me, David Goggins’ smash hit memoir, demonstrated how much untapped ability we all have but was merely an introduction to the power of the mind. In Never Finished, Goggins takes you inside his Mental Lab, where he developed the philosophy, psychology, and strategies that enabled him to learn that what he thought was his limit was only his beginning and that the quest for greatness is unending.
-
-
He did it again!
- By Christian C. on 12-06-22
By: David Goggins
-
Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
-
-
Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
-
The 6 Habits of Growth
- By: Brendon Burchard
- Narrated by: Brendon Burchard
- Length: 5 hrs and 4 mins
- Original Recording
-
Overall
-
Performance
-
Story
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
-
-
Don’t bother
- By B. Sharpe on 10-30-22
By: Brendon Burchard
-
Going Infinite
- The Rise and Fall of a New Tycoon
- By: Michael Lewis
- Narrated by: Michael Lewis
- Length: 9 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?
-
-
really expected more rigor from Michael Lewis
- By Wowhello on 10-04-23
By: Michael Lewis
-
The High 5 Habit
- Take Control of Your Life with One Simple Habit
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 6 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
Don't let the title fool you. This isn't a book about high fiving everyone else in your life. You're already doing that. Cheering for your favorite teams. Celebrating your friends. Supporting the people you love as they go after what they want in life. Imagine if you gave that same love and encouragement to yourself. Or even better, you made it a daily habit. You'd be unstoppable. In this book, Mel teaches you how to start high fiving the most important person in your life, the one who is staring back at you in the mirror: YOURSELF.
-
-
Narrator issues.
- By Jesse on 10-05-21
By: Mel Robbins
-
The Art of War
- By: Sun Tzu
- Narrated by: Aidan Gillen
- Length: 1 hr and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
-
-
The actual book The Art of War, not a commentary
- By Nemo71 on 12-31-19
By: Sun Tzu
-
Never Finished
- Unshackle Your Mind and Win the War Within
- By: David Goggins
- Narrated by: David Goggins, Adam Skolnick, Jacqueline Gardner
- Length: 11 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
Can’t Hurt Me, David Goggins’ smash hit memoir, demonstrated how much untapped ability we all have but was merely an introduction to the power of the mind. In Never Finished, Goggins takes you inside his Mental Lab, where he developed the philosophy, psychology, and strategies that enabled him to learn that what he thought was his limit was only his beginning and that the quest for greatness is unending.
-
-
He did it again!
- By Christian C. on 12-06-22
By: David Goggins
-
Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
-
-
Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
-
The 6 Habits of Growth
- By: Brendon Burchard
- Narrated by: Brendon Burchard
- Length: 5 hrs and 4 mins
- Original Recording
-
Overall
-
Performance
-
Story
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
-
-
Don’t bother
- By B. Sharpe on 10-30-22
By: Brendon Burchard
-
Going Infinite
- The Rise and Fall of a New Tycoon
- By: Michael Lewis
- Narrated by: Michael Lewis
- Length: 9 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?
-
-
really expected more rigor from Michael Lewis
- By Wowhello on 10-04-23
By: Michael Lewis
People who viewed this also viewed...
-
Flying for Peanuts
- Tough Deals, Steep Bargains, and Revolution in the Skies
- By: Frank Lorenzo
- Narrated by: Asa Siegel
- Length: 13 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
Frank Lorenzo is the epitome of the American dream. A first-generation American and entrepreneur, Lorenzo started an airline advisory business in his mid-twenties and ultimately rose to control the largest fleet of airplanes in the free world. Flying for Peanuts explains how the son of Spanish immigrants put himself through Columbia College by driving a Coca-Cola truck and then grew the fledgling advisory into ownership of Texas International Airlines. From there, Lorenzo became CEO of Continental Airlines, a large loss-making west coast airline at the time.
-
-
A Great Listen
- By Amazon Customer on 11-19-24
By: Frank Lorenzo
-
The Great Transformation
- China’s Road from Revolution to Reform
- By: Chen Jian, Odd Arne Westad
- Narrated by: Feodor Chin
- Length: 14 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Odd Arne Westad and Chen Jian chronicle how an impoverished and terrorized China experienced radical political changes in the long 1970s and how ordinary people broke free from the beliefs that had shaped their lives during Mao’s Cultural Revolution. These changes, and the unprecedented and sustained economic growth that followed, transformed China and the world.
-
-
Information without commenting.
- By Anonymous User on 01-13-25
By: Chen Jian, and others
-
Beyond Banks
- Technology, Regulation, and the Future of Money
- By: Dan Awrey
- Narrated by: Danny Hughes
- Length: 10 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
A diverse and growing range of financial institutions and platforms—from PayPal and Venmo to WeChat, Alipay, and the brave new world of stablecoins—has harnessed new technology to disrupt the system of money and payments as we know it. Beyond Banks explains why this disruption holds out the promise of faster, cheaper, more convenient, and more secure payments, but also how it increasingly risks exposing consumers, businesses, and governments to the problem of bad money.
By: Dan Awrey
-
The Money Trap
- Lost Illusions Inside the Tech Bubble
- By: Alok Sama
- Narrated by: Raza Jaffrey
- Length: 9 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Veteran Morgan Stanley banker Alok Sama thought he'd seen it all. Then he found himself chief dealmaker at the most influential technology investor in the world—SoftBank, the backer of Arm Holdings, Yahoo, Nvidia, TikTok, Uber, T-Mobile, Alibaba and WeWork. The Money Trap is Sama’s thrilling, stranger-than-fiction personal odyssey featuring his experiences alongside SoftBank’s iconic founder, Masayoshi Son, a visionary maverick who wants to be remembered as “the crazy guy who bet on the future” and whose mission is “happiness for everyone.”
-
-
Kept waiting for it to get exciting... but it never did.
- By Mark on 12-03-24
By: Alok Sama
-
Never Enough
- From Barista to Billionaire
- By: Andrew Wilkinson
- Narrated by: Luke Daniels
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Once a barista in a small cafe making $6.50 an hour, Andrew Wilkinson built a business valued at over a billion dollars by the time he was 36—and yet, his path to success was anything but a straight line. In Never Enough, Wilkinson pulls back the curtain on the lives of the ultra-rich, sharing insights into building a successful business that has been called a “Berkshire Hathaway, but for internet companies,” and a surprising first-person account of what it's actually like to become a billionaire.
-
-
Paying it forward and backward
- By Robert ONeill on 07-28-24
By: Andrew Wilkinson
-
The Price of Power
- How Mitch McConnell Mastered the Senate, Changed America and Lost His Party
- By: Michael Tackett
- Narrated by: Fred Sanders
- Length: 12 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Price of Power, award-winning journalist Michael Tackett pulls back the curtain on one of the most influential figures to ever set foot in the American Senate, offering you an intimate, personal view of his life and career. Drawing on thousands of pages of archival materials, letters, and more than 100 interviews with associates, colleagues, and McConnell himself, Tackett pieces together the story of McConnell’s early life, his formative battle with polio as a young child, and details his forty-plus-year career as one of the Senate’s most impactful leaders.
-
-
Well sourced and fascinating. Humanizes without overselling it.
- By Annie Oxident on 11-13-24
By: Michael Tackett
-
Flying for Peanuts
- Tough Deals, Steep Bargains, and Revolution in the Skies
- By: Frank Lorenzo
- Narrated by: Asa Siegel
- Length: 13 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
Frank Lorenzo is the epitome of the American dream. A first-generation American and entrepreneur, Lorenzo started an airline advisory business in his mid-twenties and ultimately rose to control the largest fleet of airplanes in the free world. Flying for Peanuts explains how the son of Spanish immigrants put himself through Columbia College by driving a Coca-Cola truck and then grew the fledgling advisory into ownership of Texas International Airlines. From there, Lorenzo became CEO of Continental Airlines, a large loss-making west coast airline at the time.
-
-
A Great Listen
- By Amazon Customer on 11-19-24
By: Frank Lorenzo
-
The Great Transformation
- China’s Road from Revolution to Reform
- By: Chen Jian, Odd Arne Westad
- Narrated by: Feodor Chin
- Length: 14 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Odd Arne Westad and Chen Jian chronicle how an impoverished and terrorized China experienced radical political changes in the long 1970s and how ordinary people broke free from the beliefs that had shaped their lives during Mao’s Cultural Revolution. These changes, and the unprecedented and sustained economic growth that followed, transformed China and the world.
-
-
Information without commenting.
- By Anonymous User on 01-13-25
By: Chen Jian, and others
-
Beyond Banks
- Technology, Regulation, and the Future of Money
- By: Dan Awrey
- Narrated by: Danny Hughes
- Length: 10 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
A diverse and growing range of financial institutions and platforms—from PayPal and Venmo to WeChat, Alipay, and the brave new world of stablecoins—has harnessed new technology to disrupt the system of money and payments as we know it. Beyond Banks explains why this disruption holds out the promise of faster, cheaper, more convenient, and more secure payments, but also how it increasingly risks exposing consumers, businesses, and governments to the problem of bad money.
By: Dan Awrey
-
The Money Trap
- Lost Illusions Inside the Tech Bubble
- By: Alok Sama
- Narrated by: Raza Jaffrey
- Length: 9 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Veteran Morgan Stanley banker Alok Sama thought he'd seen it all. Then he found himself chief dealmaker at the most influential technology investor in the world—SoftBank, the backer of Arm Holdings, Yahoo, Nvidia, TikTok, Uber, T-Mobile, Alibaba and WeWork. The Money Trap is Sama’s thrilling, stranger-than-fiction personal odyssey featuring his experiences alongside SoftBank’s iconic founder, Masayoshi Son, a visionary maverick who wants to be remembered as “the crazy guy who bet on the future” and whose mission is “happiness for everyone.”
-
-
Kept waiting for it to get exciting... but it never did.
- By Mark on 12-03-24
By: Alok Sama
-
Never Enough
- From Barista to Billionaire
- By: Andrew Wilkinson
- Narrated by: Luke Daniels
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Once a barista in a small cafe making $6.50 an hour, Andrew Wilkinson built a business valued at over a billion dollars by the time he was 36—and yet, his path to success was anything but a straight line. In Never Enough, Wilkinson pulls back the curtain on the lives of the ultra-rich, sharing insights into building a successful business that has been called a “Berkshire Hathaway, but for internet companies,” and a surprising first-person account of what it's actually like to become a billionaire.
-
-
Paying it forward and backward
- By Robert ONeill on 07-28-24
By: Andrew Wilkinson
-
The Price of Power
- How Mitch McConnell Mastered the Senate, Changed America and Lost His Party
- By: Michael Tackett
- Narrated by: Fred Sanders
- Length: 12 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Price of Power, award-winning journalist Michael Tackett pulls back the curtain on one of the most influential figures to ever set foot in the American Senate, offering you an intimate, personal view of his life and career. Drawing on thousands of pages of archival materials, letters, and more than 100 interviews with associates, colleagues, and McConnell himself, Tackett pieces together the story of McConnell’s early life, his formative battle with polio as a young child, and details his forty-plus-year career as one of the Senate’s most impactful leaders.
-
-
Well sourced and fascinating. Humanizes without overselling it.
- By Annie Oxident on 11-13-24
By: Michael Tackett
What listeners say about The Chairman's Lounge
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- J. G.
- 11-25-24
Outstanding accounting of Qantas and storytelling
Just as entertaining as the high quality of journalism. Anyone from a novice to an industry insider can follow the story and make sense of this modern day Shakespearean tragedy.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Mr. B Warburton
- 12-21-24
Absolute must read for all Australians
This book has stoked my intense dislike for Qantas to a level I didn't think possible. It is apparent that many Australians disgust for our national carrier can be laid squarely at the feet of its apaulingly greedy and amoral former CEO. Joe Aston has managed to make a shameful episode in Australian corporate history a thoroughly entertaining read.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!