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A shocking survey says 70% of homeowners wouldn’t buy in an HOA again. What’s causing the frustration, and how can boards fix it?
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A new survey reveals that 70% of homeowners regret buying in an HOA, with complaints about high assessments, poor communication, and confusing rules. But is it really that bad, or can HOAs turn things around? Today, Julie Adamen and Robert Nordlund break down the biggest homeowner frustrations and share real strategies to make HOAs better for everyone. They cover financial transparency, fair rule enforcement, and how AI can improve communication.Let’s talk about what’s working, what’s broken, and what needs to change!

Survey that we quoted

Chapters:

00:00 20% of People Cause 80% of Your Problems
00:35 The Survey That Exposed Homeowner Dissatisfaction
04:29 Why HOA Assessments Feel Too High
07:05 The Real Reason People Complain About HOAs
12:39 How Financial Transparency Can Change Everything
20:14 Can AI Help Fix HOA Communication?
25:40 The Problem With HOA Rule Enforcement
28:22 How HOAs Can Actually Improve Satisfaction

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

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Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
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