On March 11, attend our free web class to learn the proven hiring framework top contractors use to attract and retain A players during a labor shortage. Register here: https://trybta.com/CE-HIRING2025

To learn more about Breakthrough Academy, click here: https://trybta.com/EP199

Use code TRADE2025 to get $10 off a copy of the Motivated By Appreciation Inventory for Trades here: https://shop.appreciationatwork.com/collections/mba-inventory (limit one code per email, good through March 15, 2025).

Ever wonder why your staff feel “under-appreciated?”

Like—you tell them they’re doing a good job, you take them for lunch every now and then, and you pay them fairly.

And yet there’s always someone who feels like you don’t value their contributions.

Our guest today, Dr. Paul White, has some possible answers.

He coauthored The 5 Languages of Appreciation in the Workplace alongside Gary Chapman, the man who coined the five love languages many of us are familiar with.

The idea is simple: not everyone experiences appreciation the same way. Some like verbal praise, some find meaning in gifts, others need quality time with their manager or team.

This conversation is about how to recognize the best way to appreciate your team, and the tangible impact appreciation can have on your business.

Episode Highlights:

• Get a breakdown from Dr. Paul White, coauthor of The 5 Languages of Appreciation in the Workplace, of how the five love languages coined by Gary Chapman can be applied to how people give and receive appreciation in the workplace.
• Learn how learning how to appreciate your team members according to their appreciation language of choice can improve their sense of purpose in your business.
• Understand the tangible results proper appreciation can achieve in all areas of your business.

00:00-Intro

01:13-About Dr. Paul

03:01-Appreciation in the trades

08:12-Is blue-collar work underappreciated?

12:43-The psychology of appreciation?

16:03-Misconceptions about appreciation at work

17:52-The 5 Languages of Appreciation

18:21-Words of Affirmation

25:00-Quality Time

31:22-Acts of Service

35:21-Gifts

39:07-Physical Touch

41:09-Tools & assessments for appreciation at work

43:32-How to install appreciation across your organization

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