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Find full show notes and links at: https://www.gocamp.pro/campcode/nine-sentences

Nine sentences! You know…the ones that make for better experiences for both our campers and our staff. Listen in today!

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From Kate

In today’s episode we focused on the nine things we want our staff to say. What about the sentences we don’t want our staff to say? As a part of your summer training, front load both the things you want and don’t want your staff to say! We’ve prepped you with a short list that comes to mind:

• “I don’t have time for that!” - We want our staff to remember to make time for things. Be it helping a colleague or supporting a child, it is our role to find ways to support each other.
• “That’s not my job!” - Camp is all about community and communities come together to help out when and where is needed!
• “Calm Down/Your Okay” - This dismisses someones feelings and as camp leaders, we need to demonstrate empathy with our campers.
• “That’s so cute / you're so cute” - This can show that you are fantasizing on or about someone and the way they look. We 100% support the idea of sharing compliments and recommend we focus on things that can help construe confidence in our campers.

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• Kate Taylor, Camp Consultant, Stephane Richard Development Consulting

• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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