Improving patient safety is every caregiver's concern, but what does this look like in health care's rapidly changing environment? In this Leadership Dialogue conversation, Steven Diaz, M.D., chief medical officer at MaineGeneral Health and board member at the American Hospital Association, discusses his passion for patient safety, how his organization strives to meet quality care for its community, and how AI could potentially be incorporated into the overall work of patient safety.

This is an edited conversation. To view the full conversation, please visit: https://www.youtube.com/watch?v=wzia8UmU_qc

Accessing mental health and addiction services can be especially difficult in rural communities, and solutions can be scarce. In this conversation, Brenda Romero, administrator at Presbyterian Española Hospital, discusses the methods for accessing treatment and the importance of the hospital's innovative and community-focused work.

Clinical validation audits are a new tactic that certain commercial insurers are adopting to reduce or deny payment to health care providers. These audits can take months or even years to be adjudicated and resolved. In this conversation, Richelle Marting, director of managed care contracting at North Kansas City Hospital, and Chris Thompson, executive director of reimbursement and compliance for managed care at AdventHealth, discuss the rapid growth in these audits, the financial strain they can put on hospitals and health systems, and what can be done to protect providers.