Improving patient safety is every caregiver's concern, but what does this look like in health care's rapidly changing environment? In this Leadership Dialogue conversation, Steven Diaz, M.D., chief medical officer at MaineGeneral Health and board member at the American Hospital Association, discusses his passion for patient safety, how his organization strives to meet quality care for its community, and how AI could potentially be incorporated into the overall work of patient safety.

This is an edited conversation. To view the full conversation, please visit: https://www.youtube.com/watch?v=wzia8UmU_qc

Accessing mental health and addiction services can be especially difficult in rural communities, and solutions can be scarce. In this conversation, Brenda Romero, administrator at Presbyterian Española Hospital, discusses the methods for accessing treatment and the importance of the hospital's innovative and community-focused work.

Clinical validation audits are a new tactic that certain commercial insurers are adopting to reduce or deny payment to health care providers. These audits can take months or even years to be adjudicated and resolved. In this conversation, Richelle Marting, director of managed care contracting at North Kansas City Hospital, and Chris Thompson, executive director of reimbursement and compliance for managed care at AdventHealth, discuss the rapid growth in these audits, the financial strain they can put on hospitals and health systems, and what can be done to protect providers.

Since 1982, The John A. Hartford Foundation has been a national leader in raising awareness and improving health care for older adults. In this conversation, Rani Snyder, vice president, Program at The John A. Hartford Foundation, discusses the importance of Action Communities in age-friendly care, and why health organizations should use the tools they provide to build exceptional care frameworks.

The Farmer Angel Network is a support group devoted to suicide prevention in Wisconsin's farming communities. In this conversation, Brenda Statz, co-founder of the Farmer Angel Network, Carey Craker, marketing and volunteer services associate at Reedsburg Area Medical Center, and Christy Updike, transformation program manager at Sauk Prairie Healthcare, discuss how this impactful work began, the domino effect that suicide can have in farming towns, and the resources available to support families and loved ones.

The American Hospital Association's Carolyn Boone Lewis Equity of Care Award honors the most outstanding examples of health equity across America. In today's conversation, this year's winners discuss the successful strategies they’ve implemented to advance the work of health equity in their hospitals and beyond.

The devastating 2023 Maui wildfires claimed 102 lives, destroyed more than 2,200 structures and caused an estimated $5.5 billion in damages. One year later, as communities recover, caregivers and first responders are reflecting on what was learned and how to prepare for future disasters. In this conversation, Hilton Raethel, president and CEO of the Healthcare Association of Hawaii, describes how the tragedy unfolded, the steps health care providers took in the face of an unparalleled crisis and what can be improved when the next disaster strikes.

This podcast episode is presented as part of Cooperative Agreement 5 HITEP210047-03-00, funded by the Department of Health and Human Services’ Administration for Strategic Preparedness and Response (ASPR). The Health Research & Educational Trust, an American Hospital Association 501(c)(3) nonprofit subsidiary, is a proud partner of this Cooperative Agreement. The contents of this publication are solely the responsibility of the Health Research & Educational Trust and its partners and does not necessarily represent the official policies or views of the Department of Health and Human Services or of the Administration for Strategic Preparedness and Response. Further, any mention of trade names, commercial practices, or organizations does not imply endorsement by the U.S. Government.

Health care leaders are learning that removing silos between physical and mental health care not only benefits patients, but also helps with the recruitment and retention of desperately needed behavioral health specialists. In this conversation, Stacey Ouellette, director of Behavioral Health Integration with Maine Behavioral Healthcare, discusses the positive impact integrated care has had on workplace productivity and satisfaction, and how it's made their teams more connected across the organization.