Behind the Review

By: Entrepreneur Media Inc.
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  • Summary

  • It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, florists, salon owners, fitness entrepreneurs, and more share how they create unique customer experiences that generate reviews and offer real-life lessons that business owners in any industry can apply to their own operations.
    Entrepreneur Media, Inc
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Economics Leadership
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Episodes
  • Authenticity & Innovation: The Property Brothers' Secret to Success

    Authenticity & Innovation: The Property Brothers' Secret to Success
    Nov 21 2024
    Jonathan and Drew Scott, the renowned Property Brothers, share their entrepreneurial journey from childhood ventures to real estate, development, and ultimately TV! Their authenticity and innovative approach have shaped their success in home renovation and merchandising. Hear about their new show, "Don't Hate Your House," and their commitment to making homes healthier and more affordable. Tune in for valuable insights on marketing, feedback, and embracing social media in today's digital age.
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    24 mins
  • Unlocking Success: Insights from Kevin O'Connor of This Old House

    Unlocking Success: Insights from Kevin O'Connor of This Old House
    Nov 14 2024
    Emily Washcovick sits down with Kevin O'Connor, host of the Emmy-winning "This Old House." Kevin shares insights from his 20+ years of experience with real home improvement professionals on set. Kevin also provides tips on work-life balance, the power of saying no, and the importance of storytelling for small businesses. He also shares valuable advice on collaboration, growth, and navigating reviews. Kevin O'Connor website More about the episode Theme Music by Ali Schwartz and Meserole Sound
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    32 mins
  • Biz Bite Episode 13 : Yelp's Business Resource Hubs

    Biz Bite Episode 13 : Yelp's Business Resource Hubs
    Nov 12 2024
    In ep. 13 of “Biz Bites," we explore Yelp's Business Resource Hubs, which celebrate diversity and support entrepreneurs of all identities. Discover how attributes like women-owned, Black-owned and LGBTQ+ owned can enhance your business's visibility. And hear highlights from various hubs including the business owner features. Yelp's Diversity Resource Hub Theme Music by Ali Schwartz and Meserole Sound
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    11 mins

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