• Swipe Right On Your Perfect Associate
    Jul 3 2025

    The Bulletproof Dental Podcast Episode 402

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Erika Pusillo

    DESCRIPTION

    In this episode, Pete, Craig, and Erika discuss the critical aspects of hiring associates in dental practices, focusing on economic expectations, communication, compensation, cultural fit, and the importance of aligning treatment philosophies. They break down the need for clarity in communication, understanding the true value of compensation beyond percentages, and the significance of cultural fit in ensuring successful associate relationships.

    TAKEAWAYS

    • Communication is more of an art than a science.

    • Clarity is kindness; unclear expectations lead to failed associateships.

    • Compensation should be discussed in terms of take-home pay, not just percentages.

    • Cultural fit is crucial for successful associate relationships.

    • Associates should ask about practice growth and performance history.

    • Hiring should focus on long-term goals, not just immediate needs.

    • Continuous communication is essential to prevent misunderstandings.

    • Hunger and integrity are unteachable qualities in associates.

    • Practice owners should be transparent about financials and opportunities.

    • Shadowing can help assess cultural fit before hiring.

    CHAPTERS

    00:00 Introduction to the Associate Hiring Challenge

    01:45 Economic Expectations and Misalignment

    10:07 The Importance of Communication in Hiring

    15:06 Cultural Fit and Shadowing Days

    23:06 Aligning Expectations and Treatment Philosophy

    30:14 The Role of Integrity and Hunger in Associates

    37:08 Conclusion and Key Takeaways

    37:47 Navigating the Associate Hiring Process

    40:48 Learning from Mistakes in Hiring

    42:51 The Importance of Clarity in Roles

    46:58 When to Hire an Associate

    52:48 Understanding Financial Implications of Hiring

    56:15 Setting Expectations and Communication

    01:01:23 The Value of Partnership and Growth

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    1 hr and 8 mins
  • DODE: Department of Dental Efficiency
    Jun 19 2025

    The Bulletproof Dental Podcast Episode 400

    HOST: Dr. Craig Spodak

    GUEST: Erika Pusillo, DAADOM

    DESCRIPTION

    In this episode, Craig is joined by Erika Pusillo to discuss developing key personnel in dental practices, focusing on cultivating potential rather than finding it. They cover leadership dynamics, team communication, and financial efficiency through zero-based budgeting. The conversation emphasizes proactive financial management, optimizing team roles, merit-based compensation, and fostering a culture of mentorship and problem-solving.

    TAKEAWAYS

    • The most important aspect of team development is finding individuals who align with your values.

    • Potential can be cultivated through training and support, not just found in experienced candidates.

    • Complementary skill sets within a team can lead to greater efficiency and success.

    • Zero-based budgeting helps identify unnecessary expenses and improve financial health.

    • Regular meetings and clear expectations are crucial for team alignment and success.

    • Internal development of staff can lead to a more cohesive and effective practice.

    • Measuring success through data is vital

    • It's important to question the effectiveness of current practices and adapt as necessary.

    • Utilize technology and AI to improve efficiency in operations.

    • Merit-based compensation motivates team members to perform better.

    • Regularly analyze financial statements for hidden trends.

    • Encourage team problem-solving to identify potential leaders.

    • Invest in team development to enhance overall practice performance

    CHAPTERS

    00:00 Introduction and Importance of Team Development

    06:04 The Role of Leadership in Practice Efficiency

    08:55 Communication and Trust in Leadership

    14:49 Complementary Skill Sets in Team Dynamics

    20:59 Measuring Success and Setting Expectations

    26:53 The Evolution of Practice Management

    30:34 Negotiating Costs and Managing Expenses

    36:00 Optimizing Team Roles and Responsibilities

    43:34 Creating a Merit-Based Compensation System

    51:06 Analyzing Financial Statements for Efficiency

    55:12 Developing Team Potential and Leadership

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    1 hr and 5 mins
  • THE DIGITAL REVOLUTION: Why 3D Printing is No Longer Optional with Amir Mansour
    Jun 12 2025

    The Bulletproof Dental Podcast Episode 399

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Amir Mansouri, SprintRay

    DESCRIPTION

    In this episode of the Bulletproof Dental Practice Podcast, Dr. Amir Mansouri, co-founder of SprintRay, shares his journey into 3D dental printing and discusses how this technology is transforming dental practices. The conversation covers the evolution of dental technology, the importance of patient experience, and why practices must adopt 3D printing to stay competitive. Dr. Mansouri also explores the integration of AI in dental design, the role of empowering dental staff, and how these innovations are improving patient care through same-day solutions.

    TAKEAWAYS

    • SprintRay simplifies 3D printing for dental practices, with Dr. Mansouri's engineering background driving innovation

    • Over 60% of dental practices now use digital solutions like intraoral scanners

    • Night guards are the ideal starting point for practices new to 3D printing

    • Material science challenges are being addressed through Sprint Ray's high ceramic content MIDAS technology

    • The future will see coexistence of milling and printing, with same-day dentistry favoring 3D solutions

    • Entry-level 3D printers now cost around $10,000, while ovens range $10,000-$15,000

    • AI is simplifying dental design processes and empowering dental assistants

    • Same-day restorations improve patient care and reduce temporary retention issues

    • User-friendly technology is essential for successful staff implementation

    • The dental industry thrives on collaboration and continuous innovation

    CHAPTERS

    00:00 Introduction to Dr. Amir Mansouri and SprintRay

    02:01 The Journey into 3D Dental Printing

    10:08 Progression of 3D Printing Applications

    11:48 The Importance of Patient Experience

    13:05 Current State of 3D-Printed Restorations

    16:05 Advancements in Material Science

    20:52 The Future of 3D Printing in Dentistry

    29:10 Understanding the Cost of Dental Technology

    35:05 3D Printing in Dentistry: Accessibility and Cost

    37:04 The Role of AI in Dental Design

    39:55 Empowering Dental Assistants with Technology

    44:01 The Future of Dentistry: Innovation and Collaboration

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    48 mins
  • A Journey of Clarity Purpose and Marketing
    Jun 9 2025

    The Bulletproof Dental Podcast Episode 398

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Dr. Jordan Davis

    DESCRIPTION

    Dr. Jordan Davis joins us to share his journey from anxiety as a dentist to becoming a successful practitioner with a strong social media presence. He discusses the importance of taking action and overcoming fears. The conversation also delves into the innovation in dental techniques and the significance of continuous learning and collaboration in achieving success in dentistry. We discuss the importance of effective marketing strategies, the need for dentists to adapt to changing patient preferences, and the significance of understanding human psychology in creating compelling content.

    TAKEAWAYS

    • Taking action is the antidote to anxiety.

    • Building a social media presence can enhance trust with patients.

    • Continuous innovation is essential in business.

    • Dentistry can be fulfilling when you find your niche.

    • Collaboration with others can lead to new insights.

    • Artistry in dentistry can be enhanced with technology.

    • Success requires persistence and ongoing effort. People are looking for minimally invasive options in dentistry.

    • Dentists should prioritize preserving natural teeth over aggressive procedures.

    • Marketing is crucial for dental practices to attract patients.

    • Video content can significantly enhance patient engagement.

    • Understanding human psychology can improve social media effectiveness.

    • Continuous effort is required to maintain growth in dental practices.

    CHAPTERS

    00:00 Introduction to Jordan's Journey

    06:02 Overcoming Anxiety and Taking Action

    10:30 Building a Social Media Presence

    14:01 Innovating in Dentistry

    20:11 Refining Techniques and Teaching Others

    29:29 Minimally Invasive Dentistry: A Growing Demand

    34:10 The Importance of Marketing in Dentistry

    38:06 Leveraging Video Content for Dental Practices

    42:27 Understanding the Psychology of Social Media Engagement

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    49 mins
  • GROWTH BY PROXIMITY with Dr. Alex Edgerly
    May 29 2025

    The Bulletproof Dental Podcast Episode 397

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Dr. Alex Edgerly

    DESCRIPTION

    In this podcast, Peter Boulden and Craig welcome Alex Edgerly, a general dentist from Southeast Texas, about growing his dental practice. They discuss managing patient demand, leaving insurance networks, strategic expansion planning, and maximizing chair utilization. The conversation covers construction strategies that minimize patient disruption, financing options, tax benefits of real estate investments, and architectural planning using 3D visualization tools. They also explore financial projections, overcoming expansion fears, community engagement, and the value of mastermind groups for professional development and support.

    TAKEAWAYS

    • Alex Edgerly welcome and background

    • Alex is currently planning to expand his practice from 7 to 12 operatories.

    • He has transitioned out of insurance networks to improve profitability.

    • Alex trained his staff on effective patient scheduling and communication.

    • Alex's journey reflects the challenges and rewards of dental entrepreneurship. The excitement during construction can positively impact practice revenue.

    • Engaging patients and staff during construction can minimize disruption.

    • Understanding the structure of construction loans is crucial for financing.

    • Community needs should drive decisions about practice expansion.

    • Cost segregation analysis can lead to substantial tax savings.

    • Strategic planning is essential for sustainable growth in a dental practice. Spend copious amounts of time with your design.

    • Utilize technology like Revit for better planning.

    • Overcoming fear of growth is essential for success.

    • Mastermind groups provide valuable support and accountability.

    • Transparency with your team and family is important.

    CHAPTERS

    00:00 Introduction to Alex Edgerly and his journey in Dentistry

    07:20 Planning for Expansion

    15:05 Serving the Community Through Expansion

    18:01 Transitioning Out of Insurance Networks

    21:24 Current Status and Future Plans

    24:26 Minimizing Patient Disruption During Construction

    30:10 Navigating Lending and Financing for Expansion, tax benefits and ROI in real estate

    38:44 Strategic Planning for Future Growth

    42:32 Architectural Planning and Design Importance

    49:15 The Value of Community and Team Engagement

    50:57 Financial Projections and Growth Strategies

    54:50 Overcoming Fear of Growth and the role of Masterminds in Personal Development

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    1 hr and 6 mins
  • INSIGHTS FROM DSO WORLD
    May 22 2025

    The Bulletproof Dental Podcast Episode 396

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Clifton Cameron, Lightwave Dental

    DESCRIPTION

    Clifton Cameron, Chief Dental Officer of LightWave, discusses the dental service organization (DSO) landscape, covering industry challenges like labor inflation, financial strategies, and market consolidation. The conversation explores how dentists should evaluate partnerships, the impact of consumerism on practices, challenges facing solo practitioners, and the importance of strong leadership in navigating the evolving dental industry

    TAKEAWAYS

    • LightWave is America's only Dental Leadership Organization (DLO).

    • Labor inflation has significantly impacted the dental industry.

    • Dentistry is resilient and can withstand economic fluctuations.

    • The importance of understanding earn-outs and financial risks in DSO agreements.

    • Stability in the market is becoming increasingly important for investors.

    • The majority of dental practices are still solo practitioners.

    • Financial strategies must adapt to current economic conditions.

    • Consolidation in dentistry is ongoing, with a significant percentage of practices under DSO contracts. The need for camaraderie among dental professionals is crucial.

    • Consumerism is reshaping patient expectations in dentistry.

    • Dentists must adapt to changing market dynamics to remain relevant.

    • Investing in leadership and technology is vital for growth.

    • The dental industry is seeing a trend towards consolidation.

    CHAPTERS

    00:00 Introduction to LightWave and Leadership

    05:00 The Current State of DSOs

    10:01 Understanding Earn-Outs and Financial Risks

    14:58 Navigating Labor Inflation and Financial Strategies

    20:07 The Future of Dentistry and Market Resilience

    25:00 Consolidation in Dentistry: Current Trends and Insights

    32:06 The Rise of Startups and DSOs

    36:19 Consumerism and the Future of Dental Practices

    40:19 The Value of Dental Practices in Transition

    44:25 Two Paths for Dentists: Business Owner vs. Employee

    53:39 The Future of DSO Consolidation

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    58 mins
  • OUTSIDE THE BOX with Paul Vigario
    May 15 2025

    The Bulletproof Dental Podcast Episode 395

    HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

    GUEST: Paul Vigario, Founder and CEO of SurfCT

    DESCRIPTION

    Craig, Peter, and Paul Vigario explore the dental industry's complexities, discussing competition among doctors, sales perceptions, and entrepreneurial challenges. They emphasize personal growth, brand development, and redefining success in dentistry. The conversation highlights the importance of embracing risk, living authentically, and seeking mentorship while breaking free from industry constraints and societal expectations. The speakers encourage dentists to pursue their passions, make aligned choices, and leverage community support to navigate career challenges and achieve meaningful success.

    TAKEAWAYS

    • The dental industry fosters a competitive environment among doctors, hindering collaboration.

    • Sales skills are essential, despite the common belief that dentists should only educate.

    • Many dentists view themselves as commodities due to a lack of branding and marketing.

    • Entrepreneurship in dentistry is not for everyone, but everyone deserves a chance to try.

    • Falling in love with the journey is vital for personal and professional growth.

    • Instant gratification is a societal issue that affects the entrepreneurial mindset.

    • Failure is a part of the journey, and learning from it is essential.

    • Dentists often feel pressured to conform to societal expectations rather than pursue their true aspirations.

    • Engaging in practical experiences is necessary for growth, rather than just theoretical learning. The older you get, the more risk-averse you become.

    • Mentorship can be a catalyst for personal and professional growth.

    • Dentists should not limit their identity to their profession.

    • You can choose your path and make decisions that align with your happiness.

    • The industry often positions dentists as operators, limiting their potential.

    • Happiness should be the ultimate goal in your career.

    CHAPTERS

    01:25 The Concept of Doctor Competition

    05:00 Sales vs. Education in Dentistry

    09:31 Entrepreneurship in Dentistry

    12:45 The Journey of Dentistry and Personal Growth

    18:04 Societal Perspectives and Personal Experiences

    24:52 The Importance of Mentorship and Community

    26:42 Breaking Free from Industry Constraints

    30:11 Understanding the Game of Dentistry

    39:01 Choosing Your Path: Authenticity Over Shame

    REFERENCES

    Bulletproof Summit

    Bulletproof Mastermind

    Show more Show less
    49 mins