• CX Insider - Customer experience leaders sharing insights and ideas for customer service success

  • By: ACF Technologies
  • Podcast

CX Insider - Customer experience leaders sharing insights and ideas for customer service success

By: ACF Technologies
  • Summary

  • The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
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Episodes
  • Securing Time And Trust With Customer Experience - w / Monique Theile from Chrono24 | #119
    Sep 30 2024

    Hospitality Tech Expo - 15th/16th October 2024 CLICK THE LINK TO FIND OUT MORE 👇 https://tinyurl.com/3hvjf2j9

    Today, we are joined by Monique Theile, Head of Complaint Management at Chrono24, to explore how security, trust, and customer experience are interwoven in the luxury market. Get ready for insights on certification programs and some unexpected customer complaints.

    Find out more in this episode!

    Become a CX Insider - https://www.linkedin.com/company/cx-insider/

    Check out our website - https://cxinsider.com/

    Thank you to our sponsor! - ACF Technologies | Bringing Customers Closer

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    39 mins
  • The Future of Automotive Cockpits and Global Design Innovation - w / Gianluca Brugnoli | #118
    Sep 18 2024

    Hospitality Tech Expo - 15th/16th October 2024 CLICK THE LINK TO FIND OUT MORE 👇 https://tinyurl.com/3hvjf2j9

    In this episode, we sit down with Gianluca Brugnoli, VP of Design at TomTom. We explore the future of automotive technology, personal navigation, and the role of AI in transforming the driving experience. Gianluca shares insights on how car makers are adapting to the digital age, the challenges of smartphone mirroring, and how AI-driven innovations like voice interaction and hyper-personalized navigation are shaping the industry.

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    36 mins
  • Challenges of Employee Retention and Finding Your Product Market Fit
    Aug 19 2024

    Hospitality Tech Expo - 15th/16th October 2024 CLICK THE LINK TO FIND OUT MORE 👇

    https://tinyurl.com/3hvjf2j9

    Dive into a riveting conversation with William Gilchrist, the CEO and Founder of Konsyg, as he shares his journey from Chicago to becoming a sales powerhouse in Asia. With over 15 years in Singapore and 20 years in Asia, William has a wealth of experience in navigating the complexities of global sales. Discover how Konsyg has revolutionized the sales outsourcing industry by providing an end-to-end sales solution that no competitor has been able to match. From building global pipelines to navigating market challenges, William unpacks the intricacies of sales with a blend of insightful stories, market wisdom, and a touch of humour.

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    29 mins

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