This bonus episode of the Candid Comms podcast celebrates the global launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication.

The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US on 30 April 2024.

This audio was captured as part of the online launch on 9 May 2024, hosted by Sia Papageorgiou from the Centre for Strategic Communication Excellence (CSCE) in Australia.

It features questions from internal communicators around the globe who pre-submitted questions or asked them in the chat.

Thank you to Sia and Adrian Cropley from CSCE for hosting this launch.

Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now.

You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

This bonus episode celebrates the launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication.

The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US today, 30 April 2024.

This audio was captured as part of the in-person book launch in London on 18 April 2024.

It features Rachel's speech, plus interviews with some of the internal communicators who attended the night.

Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now.

You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

Who can be an internal communicator?

What are the transferable skills we all have?

Why are intentions important?

How can you learn about internal communication?

Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

What's the difference between evaluation and measurement?

What's the best way to include evidence in a monthly measurement report?

Why do you need to rely on insight rather than instinct?

Today's episode of the Candid Comms podcast focuses on evaluation, which is the penultimate stage of The MILLER Framework.

Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

How do you lead internal communication in your organisation?

What does standard setting look like?

What operating model do you have in place?

This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework.

It also touches on the logistics part when discussing standards.

I discuss:

• What operating models mean for IC
• How to lead internal communication
• How to bring an operating model to life for internal communication
• How standard setting and being a centre of excellence go together
• Why you need to equip people in a self-service capacity
• The Fire Standards Board's Communication and Engagement Standard.

Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

How do you prioritise internal communication?

What do you say yes and no to inside your organisation? What informs that decision?

Today's episode of the Candid Comms podcast puts prioritisation in the spotlight, by examining the purpose of IC.

I examine:

• why internal communication exists
• what alignment is and why it matters
• why you need a shared understanding and meaning
• the role of stories
• why your company history matters
• what industry insights tell us
• the purpose of internal communication.

Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book

Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available now.

It's published by Kogan Page on 3 April in the UK and rest of the world, and 30 April in the US. Order your copy You can order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or you can order a signed copy exclusively via the All Things IC website.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.

My book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page this week.

It is available from 3 April in the UK and rest of world and 30 April in the US.

Thank you to everyone who has asked me questions about the book writing process, what is in it and what you can expect.

This episode covers all of these points and much more.

Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book

You can order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Or see the All Things IC website to order a signed limited edition.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by,

Rachel Miller, Founder, All Things IC.