Establishing a culture where team members can thrive is vital, but with the move towards hybrid and remote work over the last few years, it can sometimes be hard to know where to start when people aren’t spending as much time with each other.
Geraldine Butler-Wright is a chief people officer with far-reaching experience across multiple areas of tech, international businesses and in both startups and scale-ups, which have operated as fully remote, hybrid and on-site. She’s seen it all!
She helps companies establish people processes and supportive cultures that make team members want to stay. As the founder of RorCas, she works as a consultant to guide startups and scale-ups to get the “people part” right, so focus can be on revenue, product-market fit, investment and growth.
During this series, we’ll be discussing the art of building strong, high-performing teams to give your startup the best foundation possible.
I’ll be speaking to industry experts about inclusion, employer branding and establishing culture, plus I’ll be hearing both the VC and founder viewpoints and experiences when it comes to finding and supporting the best talent.
So, whether you’re a founder starting to scaling your team, a hiring manager looking for top talent, or simply curious about how diverse teams are tackling the planet’s most pressing challenges, this series is for you.
2:16 - Why do you love working with small, early-stage companies and teams?
3:35 - Do you see patterns in people-related challenges within early-stage businesses?
5:00 - How do you guide people who might never have run a business or managed a team before? How do you learn to be a leader?
6:26 - Are some people not suited to being a leader?
7:33 - At what stage do you think companies should start to think about career pathways?
11:01 - How can you reconcile the tension that can come within startups where employees want career pathways but the direction of the company can change as it scales, meaning opportunities change.
13:29 - How do you help hiring managers to set the bar and understand what makes an A-player for their team?
19:02 - How can leaders handle the feeling of perhaps wondering whether they haven’t done enough to support an under-performer?
21:07 - How can companies build a positive and supportive feedback culture?
24:45 - How do you advise people to manage a function or role, when perhaps that’s not their background and they don’t have direct experience of doing a role?
27:43 - What should founders be mindful of when building remote or hybrid teams?
32:32 - How do you ensure continuity of culture when some people are remote and some are in the office?
33:58 - What mistakes do you see keep coming up with remote work?
36:38 - What are some easily transferrable culture creation tips that could be applied to other companies that came up from your time at Healthily?
40:37 - What important lessons have you learnt about scaling at pace and maintaining a great culture whilst you do it?
44:50 - How do you handle urgency-bias and ensure it doesn’t cause cultural problems down the line?
48:09 - As a startup changes during growth, how do you advise people to handle those difficult conversations when someone who was right for a role at the beginning, isn’t the right person further down the line?
53:20 - What are some simple practices and boundaries you would recommend to founders to protect their mental health?
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