Conflict within a team is an inevitable part of any work environment. The diverse perspectives, ideas, and solutions that team members bring to the table can often lead to disagreements and conflicts. However, it's important to remember that team conflict isn't necessarily a bad thing. In fact, it can be beneficial in many ways. It can help identify blind spots, explore different solutions, and find innovative ways to deliver on objectives. The key lies in managing these conflicts effectively.

Effective conflict management can lead to a more engaged team, improved performance, and overall growth. In this video, we will outline how to manage team conflict

0:00 Introduction

1:44 Find The Root Cause

3:02 Define Acceptable Criteria

4:15 Question Assumptions

5:55 Examine The Impact

7:09 Switch Your Perspective

8:44 Conclusion

Managing conflict effectively is crucial for the growth and success of a team. It helps teams to grow, improve performance, and create a more engaging work experience. Managed well, conflict is what helps every member of the team do their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

It may seem like leaders need to have all the answers. Presumably, they became leaders by being smart, hardworking individual contributors who had the answers most of the time. But while knowing what to do is important, great leaders believe that knowing what questions to ask is even more vital. Especially when it comes to leading the team. Asking them the right questions instead of barking out the answers will lead to a higher performing team.

In this article, we’ll outline 5 questions great leaders ask to promote growth, collaboration, and trust within their teams. These questions are not just about directing the team, but also about understanding the team's strengths, identifying areas for improvement, providing necessary support, and seeking feedback for personal growth. These questions align the team towards common goals, focus on strengths, encourage feedback and improvement, and promote a servant leadership mentality.

0:00 Introduction

1:02 Where are we going?

2:13 What is going well?

3:22 Where can we improve?

4:35 How can I help?

5:42 Where do I need help?

6:47 Conclusion

These five questions – Where are we going? What is going well? Where can we improve? How can I help? And where do I need help? – are essential tools for great leaders. They promote growth, collaboration, and trust within the team, fostering a positive and productive work environment. By asking these questions regularly, leaders can ensure that their teams are aligned, motivated, and doing their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Teamwork is a constant in organizational life. You will work on teams for the majority of your career. Some of those teams will be an uplifting, engaging experience—but most will be an average or even a draining experience. Because most teams aren’t high-performing ones. Most teams fail to achieve a level of performance above the average of each individual’s capabilities. Most teams lack what Stephen Covey would call “synergy” but what organizational psychologists call “collective intelligence.”

Collective intelligence happens when a team’s performance on tasks exceeds what would be predicted by averaging the capabilities of each member. Collectively intelligence teams find a way to bring out more from each other than they even expected of themselves. And the inverse is true as well. When teams fail, it’s often because they fail to achieve collective intelligence.

In this episode, we’ll outline three different reasons teamwork fails—or at least fails to achieve collective intelligence.

0:00 Introduction

1:41 Social Loafing

3:30 Unequal Sharing

5:48 Lack of Social Sensitivity

7:40 Conclusion

Building collective intelligence within a team is not always straightforward. It requires careful management and a commitment to fostering a positive team culture. By addressing issues such as social loafing, unequal sharing, and lack of social sensitivity, teams can become smarter and less likely to fail. The strategies outlined in this article provide a starting point for teams looking to improve their effectiveness and achieve their goals.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Teamwork is the secret that makes common people achieve uncommon results. However, effective teamwork doesn't just happen; it requires careful planning and implementation. This episode provides six tips for effective teamwork that will help you build a high-performing team. These tips are not just theoretical concepts, but practical strategies that have been proven to work in real-world settings. They are designed to address the common challenges that teams face, such as lack of clarity, poor communication, personality clashes, fear of taking risks, lack of diversity, and lack of motivation. By addressing these issues, you can create a team that is not only effective but also enjoyable to be a part of.

0:00 Introduction

0:55 Set Clear Goals

2:30 Communicate Activity

3:43 Understand Differences

5:15 Create Safety

6:35 Disagree Respectfully

8:01 Celebrate Regularly

9:10 Conclusion

Effective teamwork is not a destination, but a journey. It requires continuous effort, commitment, and learning. However, with these six tips, you can make this journey smoother and more enjoyable. So, start implementing these tips today, and watch as your team transforms into a high-performing, cohesive unit that is capable of doing their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Great leaders aren’t born, they’re made. While it’s tempting to look at stories of great leaders and just assume they’re received some divine or genetic gift that turned them into exemplars, the truth is much more nuanced. Leadership is a skill that can be honed and improved with practice and the right guidance. This episode will explore three key habits that can significantly enhance your leadership skills: creating clarity, establishing safety, and speaking purpose. These habits are not just theoretical concepts but are based on well-researched findings on what constitutes an outstanding team culture.

Creating clarity involves setting clear goals, milestones, and expectations for the team. This is crucial in a world where teams often operate in an unclear and volatile environment. Establishing safety, on the other hand, means creating a climate where team members feel comfortable taking interpersonal risks, such as disagreeing or sharing ideas. Finally, speaking purpose involves regularly communicating the importance of the team's work and how it benefits others. This is not just about performance objectives or bonuses but about connecting the team's work to a greater good.

0:00 Introduction

1:07 Create Clarity

3:05 Establish Safety

4:58 Speak Purpose

6:19 Conclusion

None of these skills come from genetics, they’re learned. Leaders can significantly improve their leadership skills by focusing on creating clarity, establishing safety, and speaking purpose. These habits are not just theoretical concepts but are based on well-researched findings on what constitutes an outstanding team culture. By focusing on these three areas, leaders can create an environment where everyone can do their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Psychological safety is the bedrock of a high-performing team. It's more than just trust; it's about fostering a climate of mutual trust and respect. Building psychological safety at work is not a one-time event, but a continuous process that requires conscious effort and commitment. It's about creating an environment where everyone feels safe to take risks, voice their opinions, and be themselves without fear of judgment or punishment. It's about creating a culture of openness, transparency, and inclusivity.

In this episode, we'll explore four key strategies to employ when building psychological safety at work. These strategies include admitting weaknesses as a leader, asking for feedback regularly, celebrating failures, and amplifying unheard voices. By implementing these strategies, you can contribute to a cycle of psychological safety that leads to higher performance.

0:00 Introduction

1:50 Admit Weaknesses

2:58 Ask for Feedback

4:31 Celebrate Failures

5:44 Amplify Unheard Voices

7:37 Conclusion

Building psychological safety at work is crucial for high performance. It's about building trust and respect, which contribute to a climate of safety. By admitting weaknesses as a leader, asking for feedback regularly, celebrating failures, and amplifying unheard voices, you can foster that climate on your team. This will lead to higher performance, better team dynamics, and a more positive and inclusive work environment—one that helps everyone do their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Every team leader knows the importance of keeping their team motivated. The more motivated your team, the more productive they are, and the better results they deliver. Research suggests that the more powerful form of motivation is intrinsic, flowing from an individual’s desire to do the work or achieve the outcome for their own reasons—not bonuses, awards, or other extrinsic motivators leaders often use. But that doesn’t mean leaders are out of options.

While your team will still be best motivated through reasons that are individual, there are still a few tactics you can use to motivate your team by creating a culture and climate where intrinsic motivation is most likely to develop.

In this episode, we’ll explore five effective ways to motivate your team, ensuring they remain focused, engaged, and driven to achieve their goals.

0:00 Introduction

1:07 Describe The End Goal

2:15 Decide On Milestones

3:16 Celebrate Small Wins

4:25 Learn From Failures

5:39 Turn Why Into Who

7:04 Conclusion

By implementing these five strategies, leaders can create an environment where team members feel intrinsically motivated and can do their best work. Remember, motivation is not a one-time event, but a continuous process that requires ongoing effort and attention—a process that leads everyone to do their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Trust is the bedrock upon which successful teams are built. High-performing teams are characterized by an elevated level of trust. This trust in high performing teams manifests in four distinct ways: teams trust each other to deliver, they trust that they can share new ideas, they trust that they can disagree, and they trust that they can make mistakes. Each of these aspects of trust contributes to the overall success and productivity of the team.

As a leader, it is your responsibility to set the tone and model trust within your team. This involves creating an environment where team members feel safe to share their ideas, voice their disagreements, and admit their mistakes. By doing so, you can foster a culture of trust that drives your team towards high performance.

In this episode, we’ll review each type of trust in high performing teams and offer ways leaders can build each.

0:00 Introduction

1:16 Teams Trust Each Other To Deliver

3:37 Teams Trust They Can Share New Ideas

5:25 Teams Trust They Can Disagree

7:30 Teams Trust They Can Admit Mistakes

9:30 Conclusion

Trust is the cornerstone of high-performing teams. It manifests in the team's ability to deliver, share new ideas, disagree constructively, and admit mistakes. As a leader, it is your responsibility to foster this trust within your team. By setting the tone and modeling trust, you can create an environment where your team can thrive and do its best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com