• EP 276 - Jesse Frye - The Legal Client Experience: Building Trust and Loyalty

  • Aug 12 2024
  • Length: 39 mins
  • Podcast

EP 276 - Jesse Frye - The Legal Client Experience: Building Trust and Loyalty

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  • Summary

  • Jesse Frye is a Legal Industry CMO and Client Experience Advisor.

    Jesse is a business coach and advisor who helps small and medium-sized law firms achieve their growth goals, overcome barriers that get in the way, and build the suitable systems, people, and finances in place for a sustainable law firm. His specialties include marketing, business operations, systems and processes, and productivity. The type of firms he has worked with include Family Law, Immigration, Business, Land Use, Commercial & Residential Real Estate, Estate Planning + Trust, Civil Litigation, Personal Injury, Criminal Defense, Bankruptcy. ​​

    The Law Firm Mentor, LLC provides business coaching to help solo and small law firm owners stop the chaos and get to a level of efficiency that will give them a dramatically more successful firm as well as a life with more free time.

    Connect with Jesse on LinkedIn: https://www.linkedin.com/in/jessejohnathanfrye/

    Visit Law Firm Mentor, LLC: https://lawfirmmentor.net/

    Jesse’s Podcast: NextGen Legal Leaders Podcast

    On This Episode, We Discuss…
    • The Importance of Client Experience for Law Firms
    • Establishing Your ‘Ideal Avatar’
    • Strategies for Optimizing Communication with Clients
    • Building a Robust Referral Network
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