About the Episode

For our first anniversary episode - yes! We launched the Inspiring Future Leaders podcast a year ago today! - we spoke to the humble and inspiring Maranda Dziekonski.

We talked about the qualities of a great leader; one who elevates and supports others to shine their brightest. We talked about how find the environment and those leaders who will support you to shine your brightest.

We also both "went a bit Matt" (listen to the podcast along with episode 19 - IYKYK) and enjoyed a few laughs.

Many thanks to Maranda for sharing as openly, humbly and as vulnerably as she does whenever she shares her journey with the world.

With leaders like her around, we'll all soon being doing better business for global good.

Take a listen and let us know your thoughts on the topics discussed and insights shared.

About Maranda

Maranda Dziekonski is the Chief Customer Officer at Swiftly. Maranda has over 20 years of experience both working in and building world-class operations. She has extensive experience building and scaling teams in early and mid-stage startups and has been part of 3 companies with successful exits (one unicorn).

Her specialties are Leadership/Management Coaching, Customer Success (B2B, B2C, B2B2C), Renewals Management, Implementations, Customer/Tech Support, Contact Centers (Inbound/Outbound), Sales, and various other teams in operations.

Maranda has been honored by various organizations as a Top 50 Customer Success Influencer 2022 and 2021, Top 25 Customer Success Influencer 2021, Top 100 Customer Success Strategist in 2017 & 2018. Maranda sits on numerous boards and is on the advisory board for the University of San Francisco's Customer Success and Insight's MBA Program. In her spare time, Maranda hosts a Podcast called From There to Here that focuses on personal and professional journeys.

How to connect with Maranda and their initiatives

LinkedIn: Maranda Dziekonski

Podcast: From There to Here