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Get CXy with Sezi

Get CXy with Sezi

By: Sarah Thomas
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About this listen

Welcome to Let's Get CXy with Sezi, the podcast that takes a fun and engaging look at the world of customer experience.


Join Sarah T, a CX industry leader and Founder of Sezi, as she shares her knowledge and expertise to help you create unforgettable experiences for your customers.


Each week, Sarah explores the latest trends, insights, and best practices in delivering exceptional customer experiences. With a focus on making CX accessible and approachable, Let's Get CXy with Sezi offers a unique blend of expert insights, practical advice, and fun conversations that will help you transform your CX strategy and delight your customers.


So let's get CXy with Sezi and unlock the full potential of customer experience!


Hosted on Acast. See acast.com/privacy for more information.

Sarah Thomas Economics Leadership Management Management & Leadership
Episodes
  • Reducing Response Times (without breaking the bank)

    Reducing Response Times (without breaking the bank)
    Oct 10 2023

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins
  • Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

    Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role
    Oct 3 2023
    In this episode of "Get CXy with Sezi," your host, Sarah, delves into a topic that's often on our minds but not always executed effectively: helping individuals transition from the role of a customer service agent to a customer service leader.

    Hosted on Acast. See acast.com/privacy for more information.
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    15 mins
  • Get CXy with Sezi

    Get CXy with Sezi
    Oct 3 2023

    Hosted on Acast. See acast.com/privacy for more information.
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    1 min
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