Episodes

  • Maintenance Mindset - Short #249

    Maintenance Mindset - Short #249
    Jul 15 2025

    In this short podcast episode, Bryan explores the maintenance mindset. Maintenance procedures require a different skill set from troubleshooting, especially the customer service mindset and dedication to execution. Good maintenance is important, and it may be "boring" to some techs, but it provides value and is worth doing well.

    Clients purchase maintenance plans for better reliability and efficiency. Several also enjoy the health benefits of cleaner HVAC systems. The key to maintenance is having a "do no harm" mindset and a commitment to delivering value. A sales-oriented mindset should take a back seat to giving the equipment a thorough cleaning and making sure it's in proper working order; we don't want to upsell bolt-on IAQ products. Maintenance procedures are really about preventing problems and cleaning.

    To give the equipment a thorough cleaning, you must pull the top off the condenser and wash it well. You may have to pull a blower wheel (which may be a quotable procedure). Good maintenance techs take pride in these types of cleaning procedures and ensure that they leave the equipment in better condition than they found it.

    Problem prevention is another aspect of the maintenance mindset. When you're thorough, you find things that can be fixed or adjusted to benefit the system, whether it's a wire rubout, a failing crankcase heater, a poorly fitted filter with significant bypass, or something else. Spotting and addressing these issues early requires technical expertise (just like troubleshooting) and is of excellent value to the customer.

    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

    Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

    Subscribe to our podcast on your iPhone or Android.

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    Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    9 mins
  • IAQ, Ethical Selling & Building Better Techs w/ Brynn Cooksey

    IAQ, Ethical Selling & Building Better Techs w/ Brynn Cooksey
    Jul 10 2025
    In this episode of the HVAC School podcast, Bryan welcomes back Brynn Cooksey from Air Doctors and HVAC U to discuss critical topics facing the HVAC industry today. Brynn brings his unique perspective as both a successful contractor in southeast Michigan and an industry educator who has made the transition to focusing primarily on workforce development and training. The conversation begins with a deep dive into indoor air quality (IAQ), where Brynn challenges the common industry approach of throwing products at problems without proper testing. He emphasizes that effective IAQ solutions start with comprehensive testing to identify specific issues like high particles, volatile organic compounds (VOCs), or excessive carbon dioxide levels. Rather than relying on "magic bullet" products, Brynn advocates for a holistic approach that prioritizes ventilation strategies, source control, and proper filtration. He particularly stresses the importance of the "V" in HVAC, ventilation, which he believes is often overlooked in favor of flashier solutions. His company's protocol of testing on every customer visit, from first encounters to maintenance calls, has created a culture where technicians become comfortable discussing IAQ solutions based on actual data rather than assumptions. The discussion transitions into ethical sales practices, a topic that resonates strongly in an industry where pressure to sell can sometimes conflict with customer needs. Brynn defines unethical sales as pressuring customers into products that won't benefit them or failing to provide complete information about benefits and consequences. His approach centers on thorough customer surveys to understand actual problems and budget constraints, followed by tying specific solutions to identified issues. This methodology puts the customer in control of decisions while positioning the contractor as a trusted advisor rather than a high-pressure salesperson. Brynn argues that price alone doesn't determine ethics - rather, it's the intent behind recommendations and the transparency of communication that matters most. The final segment focuses on workforce development, an area where Brynn has found significant success. His company's registered apprenticeship program, developed through the Department of Labor, has become a competitive advantage in attracting talent while providing structured, in-house training. The program requires minimal cost beyond commitment to ethical treatment of apprentices and systematic tracking of their progress. Brynn's transition from contractor to educator demonstrates the growing need for comprehensive training programs that go beyond basic technical skills to include building science, customer service, and ethical business practices. His ongoing weekly training sessions focus on field trends and callback prevention, contributing to an impressive callback rate of less than 0.5%. Topics Covered Indoor Air Quality Testing and Assessment Using monitors like Air Advice for comprehensive IAQ evaluationImplementing testing protocols on every customer interactionMoving beyond product-focused solutions to holistic approaches Ventilation Strategies and Building Science The importance of mechanical ventilation and ERV systemsUnderstanding the relationship between building envelope leakage and humidity issuesSource control as the foundation of effective IAQ management Ethical Sales Practices Defining unethical sales and pressure tacticsCustomer survey techniques and solution-tying methodologiesThe concept of fiduciary duty in HVAC contracting Equipment Sizing and System Design The impact of oversized equipment on IAQ and comfortProper load calculations and duct system designStatic pressure testing and airflow optimization Workforce Development and Training Implementing registered apprenticeship programsWeekly training sessions focused on field trends and callback preventionTransitioning from contractor to educator and industry trainer Building Envelope and Duct System Integrity Air sealing strategies for improved humidity controlThe relationship between leaky envelopes and indoor air qualityDuct modifications and system upgrades Customer Education and Professional Positioning Using testing data to support recommendationsOvercoming price objections through professional credibilityBuilding long-term customer relationships through transparency Learn more about Brynn's work at hvactrain.com. You can also read his article in Forbes at https://www.forbes.com/sites/brynncooksey/2025/02/19/rescuing-children-from-traditional-post-k-12-school-paths/. Learn more about the GRIT Foundation at https://www.thegritfoundation.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to...
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    44 mins
  • Crankcase Heaters - Short #248

    Crankcase Heaters - Short #248
    Jul 8 2025

    In this short podcast episode, Bryan talks about crankcase heaters, including their different types, what they do, and when we need to use them.

    Crankcase heaters usually come in belly band varieties, but some can be inserted into the sump of the compressor. As their name suggests, crankcase heaters heat the crankcase when the compressor is off. They prevent flooded starts since the heat keeps refrigerant from condensing to a liquid in the compressor when the system isn't running.

    Long off times, long line sets, and cold temperatures all increase a system's risk of flooded starts. Hard shutoff TXVs, liquid line solenoid valves, and crankcase heaters are all ways to reduce these risks; the valves hold liquid refrigerant back, and crankcase heaters merely prevent refrigerant from condensing.

    Crankcase heaters have to be wired to the line side of the contactor or starter. They're often wired around one of the contacts (with a single-pole contactor). When the contact opens, there is a circuit from one leg, through the crankcase heater and compressor windings, to the other leg. This method does NOT use the compressor winding itself as a crankcase heater. When you use a crankcase heater on a compressor with a seam, you want the part of the heater that does the tensioning near the seam. Crankcase heaters should be installed at the base of the compressor, and you'll usually use OEM crankcase heaters.

    "Crankcase Heaters and Single-Pole Contactors" tech tip: https://www.hvacrschool.com/crankcase-heaters-and-single-pole-contactors/

    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

    Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

    Subscribe to our podcast on your iPhone or Android.

    Subscribe to our YouTube channel.

    Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    8 mins
  • The Contactor Reimagined w/ Copeland

    The Contactor Reimagined w/ Copeland
    Jul 3 2025
    In this episode of the HVAC School podcast, Bryan welcomes back Jim to discuss the groundbreaking SureSwitch contactor technology from Copeland. This isn't just another incremental improvement - it's a complete reimagining of how contactors should work in modern HVAC systems. Jim brings his expertise and even demonstrates the technology with a special cutaway camera setup, giving listeners and viewers an inside look at this innovative solution. The conversation begins with the evolution of contactors in the HVAC industry, explaining how manufacturers moved backward from heavy-duty two-pole contactors to lighter, more cost-effective one-and-a-half pole designs. While this cost reduction made sense for manufacturers, it often left technicians dealing with more frequent failures and replacements. The SureSwitch represents a leap forward, combining the reliability of traditional heavy-duty contactors with modern electronic intelligence and enhanced protection features. One of the most compelling aspects of the SureSwitch is its multi-voltage coil capability, supporting 24V, 110V, and 240V applications with a single unit. This flexibility dramatically reduces inventory requirements for contractors and service companies, allowing one contactor to handle residential HVAC, refrigeration cases, ice machines, and pool heaters. The universal application makes it particularly valuable for smaller businesses that need to stock fewer SKUs while maintaining the ability to handle diverse applications. The technical innovation behind the SureSwitch's longevity is fascinating. Using an optical sensor (described as a "little eye" in the sealed chamber), the contactor monitors for electrical arcing during contact opening and closing. The built-in microprocessor analyzes the 60Hz AC sine wave and times the contact operation to occur at the zero-crossing point, eliminating destructive arcing. This "no-arc zone" operation, combined with latching contacts that prevent chatter during brownout conditions, results in contacts that remain clean and functional even after a million cycles - five times longer than traditional contactors. Key Topics Covered · Contactor Evolution and Industry Innovation o Historical perspective on contactor design changes from heavy-duty to cost-optimized o Why the HVAC industry needed to innovate forward rather than continue cost-cutting · Multi-Voltage Flexibility o Single contactor handles 24V, 110V, and 240V coil applications o Reduces inventory requirements and simplifies contractor operations o Applications include residential HVAC, refrigeration, ice machines, and pool heaters · Arc-Free Contact Technology o Optical sensor monitoring system for detecting electrical arcing o Microprocessor-controlled timing to operate at AC sine wave zero-crossing o Five times longer contact life compared to traditional contactors · Chatter Elimination and Latching Mechanism o Internal power supply eliminates dependency on weak control voltage o Magnetic latching system prevents contact bouncing during brownout conditions o Protection against undersized control wiring and long wire runs · Sealed Contact Chamber Design o 100% sealed contact chamber prevents insect and debris contamination o Eliminates common failure modes from ants, earwigs, and lizards o Reduces need for pest control interventions · Built-in Compressor Protection Features o Brownout protection with automatic voltage monitoring (184V threshold) o Random start delay (0-90 seconds) for multiple unit installations o Short cycle timer protection working independently of thermostat timers · Installation and Compatibility Considerations o Compatible mounting holes with standard contactors o Proper crankcase heater wiring configurations o Training considerations for technicians adapting to new terminal layout · Warranty and Business Applications o 10-year warranty vs. standard 1-year contactor warranties o Good-better-best selling scenarios for contractor businesses o Applications in high-end residential and commercial installations Learn more at the SureSwitch at http://www.hvacrschool.com/SureSwitch. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    44 mins
  • Capacitor Testing and Replacement - Short #247

    Capacitor Testing and Replacement - Short #247
    Jul 1 2025

    In this short podcast episode, Bryan goes through the process of testing and replacing a run capacitor.

    Run capacitors provide continuous phase-shifted current to the start winding, allowing the motor to run in the right direction and with the appropriate amount of torque. These capacitors are needed in most of the single-phase PSC motors we work with. Run capacitors are in the circuit all the time and are connected in series with the start winding (compared to start capacitors, which need to be taken out of the circuit after startup). They don't actually "boost" voltage. The bigger the capacitor, the more current can move in and out of the start winding.

    Run capacitors are made of foil and oil (and the manufacturing quality usually correlates to the capacitor's lifespan), and they usually fail due to overvoltage or overheating. Capacitors may also be replaced with one of a higher voltage rating but not a lower one.

    Before you test a capacitor, perform a visual inspection. Bloated tops and oil leakage are signs of failure. You'll also want to measure the microfarads and make sure it's within range. An under load test occurs while the system is running (and should NOT be done on blower capacitors for safety reasons). Bench testing happens while the system is off and the capacitor is disconnected and discharged. We have calculators for testing on our app.

    To test under load, measure the amperage on the start wire and multiply it by 2652. Then, divide that number by the voltage to find the capacitance in microfarads. If the capacitance is over 10% low, replace the capacitor. When replacing a capacitor, make sure the system is off, the capacitor is discharged, and that you tighten the strap and wire it up correctly. It's also a good idea to bench test the new capacitor.

    "Capacitor Testing and Replacement Procedure" tech tip: https://www.hvacrschool.com/capacitor-testing-and-replacement-procedure/

    "What Is Up With Blower Amps & Watts w/ Steve Rogers" podcast: https://www.hvacrschool.com/podcasts/what-is-up-with-blower-amps-watts-w-steve-rogers/

    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

    Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

    Subscribe to our podcast on your iPhone or Android.

    Subscribe to our YouTube channel.

    Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    18 mins
  • Cold Coil vs. Desiccant Dehumidification

    Cold Coil vs. Desiccant Dehumidification
    Jun 26 2025
    In this comprehensive episode of the HVAC podcast, Bryan hosts an in-depth discussion about dehumidification technologies with two industry experts: David Schurk, National Sales Manager for Innovative Air Technologies, and Nikki Krueger from Santa Fe Products. The conversation explores the fundamental differences between compression refrigeration dehumidification and solid desiccant systems, providing valuable insights for HVAC professionals dealing with moisture control challenges. David Schurk brings 44 years of industry experience and serves as an ASHRAE Life Member and Distinguished Lecturer, teaching humidity control professional development courses. His expertise focuses on solid desiccant dehumidification systems for industrial and heavy commercial applications. Nikki represents Santa Fe Products, pioneers of whole-house ventilating dehumidification technology since the mid-1990s, and discusses the growing residential and light commercial market demands driven by tighter building construction and stricter energy efficiency requirements. The discussion delves into the critical importance of understanding dewpoint versus relative humidity measurements, a fundamental concept that often confuses technicians in the field. The experts explain how the dew point remains consistent throughout a space while relative humidity can vary dramatically based on temperature differences between rooms, floors, and ceilings. This understanding is crucial for proper system design, troubleshooting, and customer education, especially as homeowners become increasingly aware of indoor air quality concerns. The conversation also addresses the intersection of building science and dehumidification technology, emphasizing that proper moisture control requires both well-designed building envelopes and appropriate mechanical systems. From residential applications dealing with tighter construction and mechanical ventilation requirements to industrial processes like lithium battery manufacturing requiring extremely low humidity levels, the experts highlight how different technologies serve specific market segments while sometimes overlapping in commercial applications. Key Topics Covered Fundamentals of moisture control Compression refrigeration dehumidificationSolid desiccant technology Market applications and demand driversBuilding envelope importance Measurement and troubleshooting Water activity levels and mold preventionTechnology boundaries Energy considerationsInstallation challenges Learn more about Santa Fe's products at https://www.santa-fe-products.com/, and learn more about David's work at https://www.dehumidifiers.com/. Both David Schurk and Nikki Krueger are active on LinkedIn, too. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    1 hr
  • Learning Better - Short #246

    Learning Better - Short #246
    Jun 24 2025

    In this short podcast episode, Bryan talks about learning styles and gives some tips for "learning better" and getting more out of continuing education opportunities.

    The first step to getting more out of educational opportunities is to know your learning style. There are three main styles: visual, kinesthetic (hands-on), and auditory. Most tradespeople will probably fall into the kinesthetic category, but not everybody is; you need to figure out if you're most comfortable working with your hands, listening to podcasts, watching videos, or reading. It's also a good idea to try the practical knowledge first and then study the theory. Most people can learn via all of these media, though, and preferences in learning styles aren't excuses not to seek knowledge via the other pathways.

    Some people also do better with different instructional styles. Instructors can be more or less structured and outgoing, and you may have a preference. Find instructors who explain concepts and conduct their classes or seminars in ways that you understand best. Teaching is also a great way to get a better understanding of a concept, as is incorporating hands-on opportunities and quizzes when you read, watch videos, or listen to podcasts. When you can teach and be taught in non-judgmental environments, you can get a lot more out of the learning experience.

    Comprehension comes before retention, so memorization is usually not going to be too helpful for HVAC education. Understanding should be the main focus, not memorizing facts or test answers, and that includes challenging your assumptions and finding hard problems to solve. You can also discover HVAC/R concepts in unexpected places, including scientific or lifestyle YouTube channels and podcasts.

    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

    Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

    Subscribe to our podcast on your iPhone or Android.

    Subscribe to our YouTube channel.

    Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    14 mins
  • Intro to The Sigma Capacitor

    Intro to The Sigma Capacitor
    Jun 19 2025
    Sharon Goepferich from Cool Air Products joins the podcast to discuss cutting-edge capacitor technology and innovative HVAC solutions in an introduction to the Sigma capacitor. Sharon brings a decade of industry experience, having worked extensively with capacitors and HVAC components while traveling across the country to educate technicians and contractors. The conversation begins with a comprehensive breakdown of capacitor failures, addressing common misconceptions in the field. While manufacturing quality certainly plays a role in capacitor longevity, environmental factors like high temperatures and voltage disruptions—particularly common in markets like Florida with frequent lightning strikes—are primary contributors to failure. A crucial point emphasized is that failing capacitors typically cause compressor and motor failures, not the other way around. Many technicians incorrectly assume that a capacitor reading within tolerance is acceptable, but Bryan and Sharon clarify that even a degraded capacitor operating at reduced capacity can cause motors to run hotter and fail prematurely. This highlights the importance of proactive capacitor maintenance and replacement before complete failure occurs. The episode's centerpiece is the discussion of the innovative Sigma capacitor system, which Sharon describes as being "designed on an airplane over whiskey." This modular pod system addresses a longstanding challenge for HVAC technicians: the impossibility of stocking every capacitor size on their trucks. The Sigma capacitor uses a stackable approach where technicians build the exact capacitance they need in the field using standardized components. The system operates on a simple rule: build the higher values first (typically compressor capacitance on top), then stack the lower values (fan capacitance) underneath. This approach maximizes truck inventory efficiency while minimizing the number of SKUs contractors need to manage, representing a middle ground between carrying extensive individual capacitor inventory and using traditional universal capacitors. Cool Air Products extends beyond capacitors with their Combat P Trap system, an all-in-one condensate drain management solution that combines a shutoff valve, cleaning tab reservoir, and P-trap in a single unit. This product reflects the company's mission to solve everyday contractor problems in cost-effective ways. What makes Cool Air Products unique is their business model of helping industry insiders bring innovative ideas to market, providing support for patent processes, manufacturing connections, and funding. The Combat P Trap also demonstrates the company's commitment to giving back, as a portion of proceeds supports veterans—fitting since the product was designed by a veteran and serves an industry with significant veteran participation. Key Topics Covered Capacitor failure analysisProper capacitor testing techniquesInstallation best practicesSigma capacitor systemInventory management strategiesCombat P Trap systemDistribution challengesCool Air Products' business modelVeteran support initiativesFuture product developmentsProfessional networking Learn more about Cool Air Products at https://www.coolairproducts.net/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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    29 mins