Episodes

  • Ep 175 – Getting Your Voice Heard at Work

    Ep 175 – Getting Your Voice Heard at Work
    Nov 18 2024
    I’ve got another episode where I am a guest for you, this time I’m talking about how to get your voice heard at work with Aoife O’Brien on her Happier at Work podcast. One of the key issues we discussed was the challenge of being interrupted in meetings, particularly for women. I provide strategies for managing interruptions and finding opportunities to speak up, including utilising allies and the powerful strategy of amplification. In this episode you’ll hear more about… The impact of gender bias on confidence. Strategies for managing interruptions and finding opportunities to speak up. The importance of integrating body language tools and my "Cloak of Authority" to feel more in control in challenging situations. The significance of delivering feedback upwards in a diplomatic and solution-focused manner. The importance of body language and ending contributions with confidence. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Aoife’s Happier At Work podcast go follow it now. She has some fantastic guests talking about all aspects of work.
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    46 mins
  • Ep 174 – How to be a coach-like manager with Jude Sclater

    Ep 174 – How to be a coach-like manager with Jude Sclater
    Nov 4 2024
    We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course. Until now! In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager. Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions We discuss… - Jude’s 3 principles to help you become more coach-like with your team - When to coach your team and when not to! - Jude’s ‘Two Step’ approach to get you coaching straight away - The number one step you can take to create psychological safety in your team - How to coach in 5 minutes or less - How to support a team member experiencing strong emotions My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month About Jude Sclater: Jude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style. Over 20 years her career has spanned audit, project management, and learning and development for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers. Links from Jude: Website: www.thinkwithjude.com LinkedIn: www.linkedin.com/in/judesclater Instagram: www.instagram.com/thinkwithjude Blog Signup: www.thinkwithjude.com/signmeup Booksellers: www.thinkwithjude.com/think-like-a-coach#buy
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    45 mins
  • Ep 173 – How to be a more Influential Leader

    Ep 173 – How to be a more Influential Leader
    Oct 21 2024
    This week’s episode is a little different in that I am the guest and you get to hear me being interviewed for once! In this episode I recorded for Lucy Gernon’s 360 LeadHERship podcast you’ll hear… The story of my career and how and why I became a coach My top tips on making the right first impression on a new line manager or senior stakeholder How to hold your own and build your influence with the key stakeholders in your organisation Some of my top tips for being confident around senior people My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Lucy’s 360 LeadHERship podcast go and add it to your follow list now.
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    42 mins
  • Ep 172 – How to Navigate Perimenopause with Emma Thomas

    Ep 172 – How to Navigate Perimenopause with Emma Thomas
    Oct 7 2024
    Whilst some women sail through perimenopause, lots of us struggle with symptoms including brain fog, sleep issues, hot flushes and anxiety. Those symptoms can impede our ability to work, impact our confidence and cause an alarming number of women to leave their jobs. I explore this with my guest Emma Thomas, founder of Managing the Menopause and host of the Middling Along podcast. We discuss: Why employers should care about supporting women through this transition What managers can do to be supportive of colleagues struggling with perimenopause symptoms How to talk to your line manager about your symptoms and what support you can request Emma’s SENSE model for managing symptoms through lifestyle changes Insights on how caffeine and alcohol impact your sleep Emma is also teaching her SENSE model inside my Women Leading community at our bi-monthly menopause gatherings where we meet to share experiences and coping strategies. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month About Emma Thomas: Emma is the founder of Managing the Menopause - her experience in coaching, internal communications and change management make her perfectly placed to help organizations plan and execute strategies to become more ‘menopause-friendly.’ Emma lives in Oxford with her husband and two children, and is also a Director of the Udjat CIC, which operates a wide-range of projects within Oxford and beyond. Emma’s website: www.managingthemenopause.com Emma’s podcast: www.middlingalong.com
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    42 mins
  • Ep 171 – How to clear your Emotional Overdraft with Andy Brown

    Ep 171 – How to clear your Emotional Overdraft with Andy Brown
    Sep 23 2024
    When I was sent a book called The Emotional Overdraft I instinctively knew that this was a topic that was going to resonate with me personally and you as listeners to this podcast. An emotional overdraft is when you as a leader habitually overcome your employer’s challenges at the cost of our own physical and mental health. Sound familiar? I am seeing this happening a LOT at the moment with the women within my Women Leading community so I was excited to dive into the topic with the book’s author Andy Brown. We discussed: The cost of going too deep into your emotional overdraftHow to start paying it backWhat behaviours or drivers create our emotional overdraftThe role of management skills and influencing in changing a culture which relies on people being emotionally overdrawnHow to approach urgency and filling short term gaps more strategicallyHow the emotional overdraft shows up outside of work My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing ⭐ Lead under pressure All for just £49/month About Andy Brown: Andy has over 30 years’ experience as an award-winning adviser and coach for people-based businesses. He’s also a podcast host and the author of Amazon #1 best seller, ‘The Emotional Overdraft: 10 simple changes for balancing business success and wellbeing’ a book for entrepreneurs, leaders and founders that articulates the often overlooked mental and physical costs of leadership Links from Andy: Buy the book in the UK Complete the free Emotional Overdraft Self-Assessment Connect with Andy Follow Emotional Overdraft on Instagram Get all the latest Emotional Overdraft articles
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    56 mins
  • Ep 170 – Stop Worrying What Other People Think of You

    Ep 170 – Stop Worrying What Other People Think of You
    Sep 9 2024

    Do you worry about what other people think of you?

    Perhaps it stops you contributing in meetings for fear of judgement from others.

    Or keeps you awake replaying conversations in your head feeling like you said something wrong.

    Or it means when you’ve got something challenging to say you water it down to the point where you’re barely making a point anymore.

    If any of that sounds familiar then keep listening because in this short episode I’m going to give you some insights and strategies you can use to reduce those worries and allow you to perform at your best at work.

    This is the third in a series of three podcasts this summer around mindset so if you’ve not already listened to episode 166 on overcommitting and episode 168 on people pleasing do bookmark those to listen to.

    One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that.

    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.

    And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.

    FREE RESOURCE - How To Say No Challenge:

    If you struggle to say ‘no’ then this free 5 day challenge is for you. You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days.

    Access it at carlamillwertraining.com/sayno

    Influence & Impact:

    Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.

    Find out more at https://carlamiller.co.uk/influence

    Women Leading:

    You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…

    • Managing an Overwhelmed Team
    • How and When to Coach Your Team
    • Reducing Drama in your Team
    • Setting and Holding Boundaries

    Find up more and sign up at https://www.carlamillertraining.com/womenleading

    You may also find episode 32 Why we look to others for validation useful
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    20 mins
  • Ep 169 – How to Handle a Crisis and Keep Calm with Sue Musson

    Ep 169 – How to Handle a Crisis and Keep Calm with Sue Musson
    Aug 26 2024
    Today’s guest Sue Musson has handled many a crisis in her career, including leading one of the largest NHS Trusts through the pandemic. In this episode she shares what she’s learnt about keeping calm in a crisis. We discuss: Sue’s overall philosophy for coping with a crisis How to calm yourself down from the initial state of panic How to keep your team calm in a crisis too The importance of taking personal responsibility as a leader What to do when you don’t know what the right decision is The keys to successful communication when managing a crisis Sue shares some great stories from her own leadership experience, as well as her 6 step crisis management framework from her book Firecracker Leadership. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. About Sue Musson: Sue Musson achieved her first board-level leadership role at the age of twenty-seven. She is keen to share what she has learned to help other women build their confidence and impact. For 30 years, Sue has led numerous organisations including her own successful businesses under the Firecracker brand. She recently completed her term as Chairman of Liverpool University Hospitals, one of the largest NHS trusts in the country, with 14,000 staff and a turnover of £1.2Bn.  Sue led the trust through a merger, the pandemic and the opening of a new hospital by the Prince and Princess of Wales.  Her experience of leadership spans the full gamut of highs and lows, which she recounts with honesty, insight and humour in her new book, Firecracker Leadership.  The book achieved number one bestseller status in three categories on Amazon and became a top ten bestseller in the USA. Firecracker Leadership is endorsed by the Mindvalley Book Club: “We are happy to endorse Firecracker Leadership (which) is a wonderfully written and structured book. It is packed with great ideas and quote-worthy wisdoms…It is a wonderful book that we are happy we got our hands on.” Concepts from the book have been featured in publications like Forbes, European Business Review, Elite Business, She Can Code, HR News, Startups Magazine, Training Journal and The HRDirector.  Having served for fifteen years as a non-executive director and chair of five of the UK’s most significant healthcare organisations, Sue continues her public service by chairing panels to appoint UK judges in addition to running her own businesses. Sue’s website - https://www.suemusson.com/   Sue on LinkedIn - https://www.linkedin.com/in/sue-musson-a0119416 FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Access it at carlamillertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: My Women Leading community gives you the support you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure You can read more and sign up here: https://www.carlamillertraining.com/womenleading
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    48 mins
  • Ep 168 – Breaking Free from People-Pleasing Patterns

    Ep 168 – Breaking Free from People-Pleasing Patterns
    Aug 12 2024
    Think you might be a people pleaser? Perhaps you’ve got poor boundaries with others, really want to be liked or need a lot of external validation to feel that you’re good enough to be in your role? In this solo episode I’m going to share some of the signs that you’re a people pleaser, what it’s costing you and 4 practical strategies you can use to break free from your people pleasing patterns and start prioritising your own needs. This is the second in a series of 3 podcasts this summer around mindset and setting boundaries and if you’ve not already listened to episode 166 on overcommitting. One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days. Access it at carlamillwertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at https://www.carlamillertraining.com/womenleading
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    20 mins